Gastnutzer
21. Oktober 2024
I stayed at the Hotel Melia almost 20 years ago and had a wonderful experience. I chose to bring my wife to Ponce and the Hotel Melia to share that experience with her. Unfortunately, this was not a good experience. We stayed in the exact same room. I was excited at first. But it was like going back in time. There was NO change to the room. It was exactly the same but with these exceptions. NO hangers in the room or anywhere in the hotel (according to the staff). So we lived out of our suitcases on the floor. The toilet ran all the time. We had no hot water for the 2 days. The tub had no stopper and the hotel had no available stopper so we could not take a bath. The swimming pool was green and smelled. There was no food service available of any kind during our stay. They had done extensive renovating to the main level, as they transformed it to a Wedding Venue theme. They put a lot of money there, but no money in the hotel rooms. I was very disappointed and left 1 day early. It was embarrassing for me as I was so excited to bring my wife to this hotel. Anyway, for $150 per night, I would think that the basics would be taken care of at least. I hate making negative reviews, but I'm just being honest.
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