Hyatt House Pleasanton

Service was great just wished the room felt cleaner and had new couches.

真的非常的好，推薦兩組家庭入住，兩張king大床分別在兩間房，房間消毒過，各種整潔，廚衞鍋具一應俱全，早餐簡單但是符合美式早餐要求。前台非常熱情，有求必應。

公寓式酒店，房間很大，衞生間乾濕分離，開放式廚房，電磁爐、有廚具，兩層樓，房子應該是有些年代，還有游泳池、健身器材，環境很好，附近有大華超市。

很好的選擇

房間設施還行，但是早餐沒到時間就提前收了。停車要付10刀一晚

整體都不錯。如果住二樓，沒電梯搬行李麻煩些。

The hotel was very clean, room well stocked, family oriented, amenities. Everything was great in a grea area with shopping near by.

We are Seniors. Stayed on the third floor. Nobody was available to help with our luggage at 6:30 AM. I have never heard of a Hotel that doesn’t have front desk staff 24/7. People were waiting to check in and the front desk staff doesn’t start until 7AM. Unbelievable.

The receptionist was extremely welcoming and professional. She had excellent customer service skills. Her smile and warmth were contagious and she made the check in process smooth and comfortable. The only issue I saw was that there was a lot of dust on top of the refrigerator. The room was very comfortable, the furniture is a little worn but that was not an issue. I felt safe there and even in the parking lot when I arrived late at night returning to my room. A nice and quiet property. Thank you for a great stay.