Gastnutzer
23. Juli 2024
It was our fault that we didn't get the room (DB & B package) we had booked months before. We cancelled due to a hire car problem 36 hours previously but then rebooked 12 hours later.Caithlin, at reception, had been very sympathetic to our predicament and certainly did her best both during and after our one night stay. The substitute room number 12 with no view was in the annex quite a walk for my handicapped wife from the main building and restaurant where we were looking forward to a memorable dinner. Memorable it was, but for all the wrong reasons : The service personnel were young and inexperienced for the most part. The head waiter, a rather officious stout Scot with balding ginger hair and moustache, wasn't one. As soon as we complained, he was nowhere to be seen. The main course we chose was halibut. The one piece we each received measured approximately 10 x 7 cm. It was fully overcooked and bone dry. Inedible. Equally as bad was the vegetable -– leak. Fried in one on in one whole stalk l- ooked like a sausage. Inedible. The cook was incompetent.We complained to no avail. To cap it all breakfast the following morning was a shambles. No brown bread. No croissant. Tinned fruit for muesli. Limited choice of yoghurt. Minimum sized pieces of bacon on cooked breakfast and unbelievably. No marmalade for breakfast - in Scotland!.
Übersetzen