The Ramsey Hotel and Convention Center

Awesome! Staff & Pplp

For the third year in a row, The Ramsey has been the "go to" place for our military reunion. Lindsey and the staff were outstanding and accommodating in every way. Peter provided exceptional service in setting up and arranging the facilities to meet our needs. He could not have been more friendly and eager to help. My heart was blessed by the dear lady that greeted us at the free breakfast each morning. I felt at home. When searching for a location, nothing compared to The Ramsey in price, location, facilities and willingness to accommodate the needs of our group. You will not find a more beautiful lobby or meeting rooms. The guest rooms were great as well. I highly recommend The Ramsey for any large event. You will not be disappointed!

Definitely will be back!The pool area is beautiful and open 24hrs! Fire pit area is very relaxing. Rooms are spacious and very comfortable. Not a single complaint! Breakfast is top notch! We were greeted each morning by a lovely women named Cheryl! She was so helpful, kind and we really enjoyed talking with her. My grandaughter misses her already! Love that there are games such as tic tac toe, chess, checkers, etc. located throughout as a little extra. The place is absolutely beautiful!

I paid for a room with two queen beds and when I got there was told I could not have it and was giving a handicap room with one terrible be. room was dirty bathtub was dirty and the commode water ran all the time, . I stayed at this place many times when it was a Holiday Inn express and suites ... did not know ehen booking that it was same building, it had changed names and for the worse. will not use trip advisor again or this hotel.

The hotel is old & used. It shows great photos online but the rooms do not match photos. Tv are old, remotes are old, curtains are old. The heat/A/C units is a wall unit that is controlled by a thermostat. Hotel is loud. There is a convention center attached to hotel that you can hear everything that is going on in your room. I travel every week for business & I would never stay there again.

There is something about the Ramsey that we fell in love with, and that’s how far above and beyond the staff go to ensure you enjoy your stay! Upon arrival, we were quickly checked into our room and were happy with everything. Something that I loved the most about this hotel is that since it is not a chain, staying here was a personal experience. We even had a card that told us exactly who had cleaned our room! We really enjoyed the 24 hour pool, we chose to go down after 10pm when there were no kids swimming and had a relaxing time. The location is also very convenient right on the parkway with a trolleystop in walking distance! we will definitely be back for our trip next year

This has been one of the greatest hotel experiences ever. The free breakfast is delicious. It’s buffet with china plates and real silverware. Cheryl was the hostess and was so sweet. I would recommend this hotel to anyone. It’s at a very convenient location to the parkway here in Pigeon Forge.

Very nice accommodations and free breakfast is a plus. Our toilet did not flush well. The location is great. It’s close to Gaitlynburg but not too close. Parking is convenient. While our stay, there were 2 fire alarms. One at 2:00 am and another at 3:00 am. Did not get proper rest.

Greg at the front desk did a great job. He was very friendly and knowledgeable. The staff in general was very nice the rooms were clean. Breakfast was pretty good biscuit and gravy, sausage links, eggs, waffles and all the orange juice I wanted.