Gastnutzer
22. Februar 2023
Reasons to stay at this motel include: its budget pricing, its convenience to freeways, a major road and walkable places to eat. Over the years I've stayed here 1-2 times a year as I grew up here and have family within easy driving distance. However, in the past 20 years or so I've seen the property go from a good value to "only if desperate". On my last visit on January 2nd, I appreciated the large flat screen tv with remote, but saw that there was a sconce and shade on the wall behind it--useless for lighting. The "closet" was a wardrobe bar in the dressing area without many hangers. Most odd was an apparent recent effort to redecorate; namely, the wall covering was some kind of cloth visibly stapled to the wall with gaps in the seams. Very slapdash and unattractive. But my loyalty went out the window when I stipulated in advance that I'd need a first floor room due to mobility issues. Upon arrival, the management told me that there were no more first floor rooms, which meant that this senior citizen would have to go up a long flight of outdoor stairs! Surely they could have called my phone and told me ahead of time instead of putting me in a "take it or leave it" situation. I view this as a major gaffe in customer service and will take this property off of my lodgings list.
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