Sheraton Suites Philadelphia Airport

The hotel was Charlene and the very nice gentleman check me in was awesome. The food at hotel was very good The room was great I really enjoyed my stay at the Sheraton suite Philadelphia Airport.

It very nice & quiet they do help you out when needed

酒店位置好，shuttlebus到機場方便。房間乾淨整潔，服務態度好。

쉐라톤이라는 브랜드를 어떻게 달고 있는지 의문인 호텔입니다. 요청 사항에 대해서 즉각적인 대응을 하지 않으며, 소음이 심하고 객실이 너무 더러워요

休息的不錯

On the night of October 2, the night auditor at the Sheraton hotel was not answering and disconnecting the front desk phone. We arrived at PHL airport at 12:30 a.m. and attempted to call the front desk multiple times for a shuttle pickup, but each time the call seemed to disconnect deliberately, or the front desk repeatedly hung up. Our calls kept returning to the hotel prompt. When my colleague called the Aloft hotel, their front desk answered right away and kindly arranged the shuttle for us. Thankfully, our shuttle driver was very nice and friendly, which we appreciated. Upon arriving at the Sheraton, we asked the front desk person if we had been calling the correct number, as it seemed like our calls were consistently being disconnected. The front desk staff mentioned that the phone was "acting up." Either the hotel phone wasn’t functioning properly, which is unacceptable for a Sheraton as part of the upper-tier Marriott brand, or the staff was simply being negligent and refusing to take late-night calls. Please address this issue immediately. Thank you.

Mecchi was right on point when checking me in. He was thorough, made sure the check in experience was painless.He explained everything about the property, breakfast and parking. He was pleasant and also helped me with my housekeeping issues. Sheraton should be proud of this employee’s caring attitude.

Clean, comfortable hotel with parking near airport. Highly recommend staying here if you have an early flight. Rooms were more than adequate. Restaurant and bar were both adequate and had good options. Shuttles were on time and provided good service

My friends and I stayed here a little while ago, I had a wonderful experience with the front desk agent Sakiema after we had trouble with the online reservation we made. Amazing Service!! ..............................................