Holiday Inn Pearl - Jackson Area

We are traveling to North Carolina and our stay was for one night. The room was really nice and clean. The location was great. Bass Pro Shops and several other stores are within walking distance. I would like to thank Ms. Willis, (General Manager), Too Tall (Kitchen Manager), and Front Desk Manager (sorry I didn’t get her name), for handling a situation that occurred in the restaurant. These folks went above and beyond to be professional and apologetic. It’s so good to know some places still believe in Great Customer Service! Thank you so much!

road-trip路上經過Jackson，就是太南方了，大家都懂😂 設施也很老舊 住完第二天就走了，旁邊是奧萊很方便

不錯 方便衞生一樓酒吧 周邊購物 很好

Our experience was in the restaurant and bar, where we discovered the best freshly battered and fried onion rings this side of the varsity in Atlanta. From the time you walked in, it is apparent that this is a well-managed hotel. The every staff member we have encountered has been competent, helpful, attentive, friendly. The facility itself is clean and obviously well kept. Although we have not spent the night here in the past, this hotel will become our nightly stop over between Alabama and Texas.

Good location however compared to other hotels this place was expensive. Pool was just okay. Rooms were just okay. No breakfast. Hotel was quiet but again it was expensive, I feel like our money could have gone a lot further somewhere else...

My organization rented the banquet hall, upon arrival they were under staff, tables setting wasn’t complete. No napkins water, beverage or complete silverware on tables.Otis was rude and short with people after being there an hour salads were served had to request salad dressing afterwards beverages were brought out. Entree was finally brought out with half of people seated being served while we watch others eat as servers serves other tables before completing one. Butter knives was given to those that had steak. After meal was completed rolls were brought out and some got burnt biscuits. Over all food was good but service was terrible. We have use this hotel banquet room in the past and service was much better this is why we choose this place because of past experience. Not sure if ever again

What a nice hotel with excellent accommodations and a restaurant that serves delicious food. We stopped here after a long drive in heavy traffic and rain and were greeted by the warm smile and friendly greeting from Miriam at the front desk. She was so nice and accommodating and seeing her was exactly what we needed to relieve the stress from the drive. Our room was quiet and clean and the bed was comfortable. Dining at the Alumni House restaurant inside the hotel for both dinner and breakfast was excellent and obviously convenient!.

Sleeping wise very comfortable bed slept good had Ants in the room bugs I used to work to they have one white guy so races that work their he real tall the girls at front desk so sweet and nice just like Jessica but they have this one big girl name Eric love to keep up mess she work in front lobby them she comes to work with nappy wigs on that so unprofessional

Hotel is top tier in the area! The staff are super nice, they go over and beyond to help you! I was upgraded to a beautiful suite with my member status, I was treated so nicely and the general manager came out to greet us and made sure we were good! Room was very nice and cozy! Bed was very comfortable! They have a restaurant and a bar!! Good and drinks were great!We didn’t even leave the hotel! There is an outlet mall walking distance and so is bass pro! This is a great location to stay if you’re ever in town, also lots of restaurants are nearby! Thanks for a great stay, my family and I enjoyed it!