Holiday Inn Parramatta, an IHG Hotel

Good location, good staff, internal restaurant provided very good breakfast but need for carpark fee. Must visiting again.

It took us a little walk from the Parramatta train station, dragging two kids and two large suitcase, to the hotel. Roughly 20 min. But once we had familiarised ourselves about the surrounding area, it takes only 10-15min to travel between the hotel and train station. So 4/5 for its location! Besides, it is very close to the Westfield shopping center. It makes an almost seamless transition for us. The best part of Holiday Inn Parramatta to us was its cleaness and friend service. We loved how clean our room was on the first day, and how clean it was every time we came back after the room service. We were convinced by the hotel team on their committment over cleaness of the room. The room amenity may need an upgrade (not to mention the super sensitive fire alarm). The AC seems to be set at a super low temperature, but if setting higher there was a foreign smell. No enough power point so not easy to recharge phones and other electronics. Plus, there were not enough cutleries at the room (so I had to eat a slice water melon with a tea spoon.) But all by all, I still think this hotel is a great place to stay for a short term holiday. Their outdoor swimming pool is easy to use.

Everything was very good and clean. However, the pool and jacuzzi had some broken or cracked tiles.