Gastnutzer
6. Dezember 2024
I have rented a suite through Tablet Hotels and had a calm & pleasant weekend stay at the hotel. Yet, upon departure I found additional charges on my credit card made from the hotel without my consent. For all no-brand, complementary amenities, I was charged 40 Euros/bottle and a total of 240 Euros, which is as much as a single night's stay. I contacted the hotel requesting an explanation and where the cost, if any, of the shampoos/soaps/conditioners was indicated and received an extremely rude, even belittle-ing response back stating that it is at their discretion. Total fraud, total disrespect !!! Worst hotel experience, and even worse customer relations experience of my life. Stay away !
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