Gastnutzer
15. März 2024
When I come to the Hotel, the manager says the room costs 1200 INR - instead of the 604 I shall pay according to ***********. Since I have a taxi driver waiting and cannot risk not getting a room, I pay 1200. When I ask for a receipt, the manager says he can only e-mail it, but not until the check-out time tomorrow 11 AM. (I am leaving 4 AM.) The promised e-mail never arrived. What one should do in a situation like this, is to call *********** *before* paying. They will then talk to the manager and if he/she refuses to accept the payment stated on the booking, they will arrange for another hotel in the neighborhood. One then only must pay the original price. (Booking will invoice the corrupt hotel for the difference.) I did not do this, but only called *********** when I had paid cash and was in the hotel room. (They only accept cash.) Boking.com then called the manager who insisted I had only paid 614 INR. Since I had paid 1200 cash, but could not prove it, it was not much to do – except report the whole story to Booking.com’s help desk and send this review to ***********, Google Maps and TripAdvisor. PS. There are more reviews (on several sites) that mention that the hotel askes for more money than stated in the booking. For instance, this Indian review from 2023 on ***********: “I had paid the price which was fixed as Rs509. But when I reached the hotel he says he is not aggree with the price, its *********** mistake and i had to pay 1000rs extra to stay. Then I called 100 for Police Helpline and tell the story how Manager Mr Ranjeet is cheating. Then the Police came and i show him all the evidances then they give me the Room. Please be aware this Hotel is a fraud.” PPS. Reading through the reviews on ***********, I cannot but suspect that many of the top reviews are not authentic. Read and decide for yourself. PPPS. I hope everyone that is cheated like me, report this to *********** and write appropriate reviews. Maybe then the hotel will end its corrupt practices – when they realize that it is not worth it to earn 600 INR (US$ 7) by scamming someone like me.
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