Gastnutzer
25. Februar 2024
I made my reservation in December and called 1 week prior to my visit to ask for early check in and they assured be that they’ve arranged it that way even said 9am is too early but by 10am you’ll for sure have your room ready. They kept saying they couldn’t give us our rooms until 3pm, receptionist Buse with the piercing has no manner whatsoever, she does not know how to talk to guests she was so RUDE! After we confronted them they magically found an available room. Sucks to have to put your door down to receive the services you paid for.
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