TownePlace Suites Oshawa

Bei der Ankunft im Hotel war das Zimmer anders als das, das wir bestellt hatten. Auf dem Foto war eine ganz andere Nummer zu sehen. Was uns aber am meisten beeindruckt hat, war das Frühstück. Dies ist das erste Mal, dass ich auf eine Situation stoße, in der es jeden Tag keinen Käse zum Frühstück gibt, und wir waren fünf Nächte dort, es gab gekochte Eier zum Frühstück, kein Gemüse, zwei Sorten Brot und sogar Salz war das gleiche für das gesamte Esszimmer. Die Waffeln muss man selbst backen) es gibt eine alte Maschine. Und es gab nichts außer Eiern, Brot und Butter, es gab keinen Fisch, keinen Käse, kein Gemüse. Das Wasser im Pool war dreckig, kalt und es gab keine Handtücher. Ich fragte das Personal dreimal nach Handtüchern, sie sagten, sie würden sie mitbringen, und nach genau einer Stunde Wartezeit ließ ich die Katzen nass und ohne Handtuch zurück. Das Zimmer wurde in 5 Nächten zweimal gereinigt.

It was a stopover to Montreal. The rooms were big, clean and the breakfast was good and simple.

I stayed in this Hotel on several occasions this year and I highly recommend it. All personnel is great, responsive and helpful. A special thank to Victoria who has been truly amazing and customer centric by accommodating a change between two stays; not only she made it happen, but she is also the one who recommended the solution when I described my problem. Truly great customer service.

We are staying here because of a house fire in a home we just moved into in Bowmanville. It's a stressful time, to say the least. What makes is a hundred times easier, is the staff here. They are INCREDIBLE. Everyone from the breakfast attendants, to housekeeping, to the restaurant and certainly - and most importantly - the guest services staff. Issues can be resolved - it's HOW they are resolved that separates a good hotel from an outstanding one. And this, is an outstanding hotel.

I booked this hotel for a traveling production crew through their Group Reservation Specialist Kayla. Kayla was one of the most helpful representatives that I have ever worked with through my years of travel coordinating. I got nothing but positive reviews from our crew during and after their stay. The rooms were well kept and spotless, the front desk representatives were kind and helpful at every interaction, the breakfast was good and the restaurants/bar offerings were very high quality as well. Our crew has been traveling all over the US and a bit in Canada and this hotel got the most positive reviews from our crew. We highly recommend this hotel to anyone traveling to the area!

I am very disappointed in my stay at the towneplace suites oshawa. I arrived around 7pm with my family which consists of 2 children under the age of 5. As soon as we entered the room we immediately could tell someone had been smoking in there. Called front desk and they were booked solid for the night. They sent a lovely house keeping lady who used probably an entire bottle of “all natural” odor spray. She sprayed the walls, the carpets, the furniture (not the sheets) and the entire bathroom. So now not only did our room stink of smoke there was an extremely pungent smell of cucumber. I bit my tongue, we all went to bed and all (except the youngest who wouldn’t know what a headache was) woke up with screaming headaches in the morning. Walking into breakfast and seeing the amount of construction workers who stay there, the smoking situation did not surprise me. However, how it wasn’t noticed by anyone else (cleaning staff) is what does surprise me. What also surprises me is that I still paid full price for a disgusting stay that I had to endure with small children. I am sorry, but ehat is not acceptable. I have been a loyal Marriott bonvoy member for many years, and I am very disappointed in this stay and how the situation was handled. I would not recommend staying here and will not be back.

This hotel is marked as both a TownePlace Suites and a Courtyard and we found it a little confusing at the entrance to know what elevator to use for our room and the person at tge deskwasn'toverly helpful. Very modern reception and room was nice. Staff were OK. Fine for a quick one night stay, and plenty of parking.

Very nice Hotel. Actually there are 2 hotels in one (Courtyard and TownPlace), we stayed at the TownPlace side, which includes breakfast. The hotel is newly renew and it is very nice, clean and staff is very friendly and helpful. The hotel is a little far from Toronto (about 1 hour), but for pricing is a little nice for stay.

Stayed here for a couple nights and was very happy. Hotel is new and shares a lobby with the other Marriott. Lobby is huge and inviting. Front desk staff are friendly and helpful. Hotel is in a great location and has ample parking. Rooms are modern and spacious, with great decor. Hotel is quiet. Gym has everything you may need and the complimentary breakfast iss your typical TownePlace offerings. Would definitely stay again.