Holiday Inn & Suites Orlando I-Drive - Theme Parks

The hotel is clean, staff are friendly, with premium outlets and supermarket and restaurants within walking distance. Will stay in if travel to Orlando next time.

Good location, can walk to outlet and nearby food areas. Will recommend.

Good location

非常不錯很好

方便，實惠

位置還不錯，靠近outlet，購物很方便

I loved my stay at this hotel. It’s very difficult to find any issues. The staff, maintenance, room, and location are all highlights. It’s very close to the outlet and several restaurants and stores—you'll find everything you need just a few steps from the hotel. The staff do everything they can to assist and help you. We were there during Hurricane Milton, and they worked very hard to provide services during those days. I'm very grateful for that. The only improvement I would suggest is regarding breakfast. Everything was delicious and fresh, but you have to choose between some options instead of having a buffet. Changing anything was not an easy task. You only receive a voucher, but there are no instructions on how it works, so you have to guess. I have been to Orlando several times, and for me, this is one of the best options you can choose. I would certainly stay again.

Marco, who checked us in at the front desk was one of the best, most efficient, kind and accommodating front desk people I have ever encountered. It was just before hurricane Milton, and he was certainly aware of our anxiety. He is truly an asset to the brand.

We stayed at this hotel as part of a Timeshare Presentation. We drove in all night from Mississippi as we were moving back to Florida. Normally the hotel charges for early check-in, however as me and my wife were exhausted from driving all night, I took a nasty fall in the Parking Lot. The hotel gave us Free early check-in (1:30 pm) and went above and beyond to meet our needs. The hotel gave us free late check out on the day of check out. As part of the timeshare presentation package, we were supposed to be at a Holiday Inn Express and given free breakfast, however, that didn't happen. To make up for this, the night auditor did give us a free breakfast voucher, and on the day of checkout, I believe due to my fall and us getting sent to the wrong place, the front desk issued us a refund on our taxes and things we had to pay for the room. I am very pleased with how the staff went above and beyond to meet our needs. The bed was EXTREMELY comfortable, and the room was clean and spacious!