Extended Stay America Suites - Orange County - Katella Ave

Second time staying at this hotel and it’s always a good choice. Wonderful to have a kitchenette so that I eat breakfast and dinner in hotel when I get back early from the hotel.

It was nice

Horrible. Dirty hotel. Stayed for an Angels baseball game and room was dirty. TV didnt work. Shower was filthy with shower curtain held together with bandaids. Front desk staff didnt care about out complaints and just said “you can write a review” but no offer was made to change rooms, partial refund or even a voucher for a future stay. Bed sheets in one of our two queens was dirty upon arrival.

This hotel is horrible! It was dirty and there were roaches. We were with 5 other family’s in So Cal for Jr. Waterpolo Olympics. All five rooms had roaches. We all canceled our reservations and went to another hotel. If you like roaches and dirt then stay her otherwise be sure to start clear of this place!!!

Worst hotel experience we have ever had!! it’s very cheap but DON’T STAY HERE!! Arrived at 4:00 pm ( check in was 3:00) and room was not available. Staff rude. Room smelled unclean . Mattress old and squeaky. Fireworks and drag racing in the parking lot, then smoke alarms going off on 3rd floor at 10.30 pm. Staff said “no worries…this happens all the time from people smoking in their rooms”. No hot water for a shower and telephone in room did not even work when we were trying to find out what was happening with smoke alarms. We will NEVER recommend this hotel

No kitchen supplies available upon arrival. Not even a bowl or spoon and nothing to cook with. Asked again later, everything was dirty. Hair dryer plug smashed and broke. Not usable. Unit was far from clean by my standards. Would not stay again, but paid for the week.