Alo Hotel by Ayres

MLB観戦とカリフォルニアディズニー観光で、２泊しました。今回は、公共交通機関での旅行で、バス停が目の前にあり、便利です。駐車場も広いのでレンタカー利用者にもよいと感じました。 ホテルの部屋はとても広く、プールやジャグジーもあり、快適に過ごせます。朝食付きで、フルーツやヨーグルトなどもあり、満足しました。ウエルカムコーヒーのサービスもよかったです。また、どのスタッフもとてもフレンドリーで、よく挨拶してくれます。次回も利用したいです。

ロケーションも朝の朝食も全て最高でした！ ランドリースペースもあって凄く助かりました。 最後に空港近くの有名なホテル泊まりましたが、 コチラのホテルの方が圧倒的に良かった！ 又、泊まります！

False advertising on rooms. Room is too small, bed is a full size not a queen. TV doesn’t work. Bathroom is too small. Noisy. Staff doesnt care if you voice concerns. We asked for blankets and towels to be brought to our room. It’s been an hour no one ever came. Horrible service never coming back.

Wonderful property. Pleasant staff. Good value. We Ubered 10 mins to Disneyland, which was easy, and saved plenty over staying on Harbor Blvd. My only beef is the pool was closed during our visit and this was not disclosed. A pool area at an adjacent property was made available and it was nice and just a short walk but hotel should have been transparent about this.

Booked this spot cuz we could bring our dog and it's close to our daughter's school. It's cheap and clean but the front desk service is lacking. Room was oddly large so it felt kind of weird. Bathroom was not the best - cramped, especially compared to size of room. Breakfast is minimal though others were enjoying it. We did ask for additional pillows and they were delivered right away. Many Disney families seemed to be staying there.

I've stayed at this property several times. I have had a positive experience up until my latest stay with ALO Hotel by Ayres. On the second night of my stay I asked the front desk if they could provide water. Cindy Chan responded with an attitude like I didn't belong at the hotel. Cindy was cold, callus, and skeptical. Cindy stated that "if" I happened to have a room key I would have access to water on the 5th floor. I then decided to leave the hotel. They would not provide a receipt for my stay. So strange. All though I have enjoyed my stay in the past, this one was horrible based on the strange style of customer service the ALO Hotel Provides. Over all I would stay away from this place.

After reading reviews on here we expected a lot more. Rooms were old looking, air con was overpowering. The man at the front desk was rude and made us feel unwelcome and stressed. The room was quiet and the area felt quiet safe. There was free parking, however it wasn't locked or anything. Breakfast was okay, can't complain as it was free.

Bed was very uncomfortable and firm but the pillows were comfortable. There's no ventilation in the bathroom so the steam stays in there for a long time following a shower. The toilet seat didn't stay down which caused issues for my husband. We love staying at Ayres hotels but this one was our least favorite. Others have much better dining options and have a great breakfast, this location had a small buffet but with less options. The restaurant attached to the hotel doesn't show much respect for the people staying at the hotel, has poor service and very overpriced food.

I was a traveling auditor on business with my service dog (detects hypoglycemia especially during my sleep - diabetic coma is no joke) and stayed two nights at this hotel. The hotel charges $49.50 for service dog per stay. This was not disclosed to me upon check-in. I travel for work for 5 years and this is the first hotel chain that charges my service animal to stay with me at the hotel. I'm pretty sure it's a law that you can't charge this to service animals, but their personnel do not know federal laws and will not disclose this to you until you notice that they had removed it from the 100 dollar deposit placed upon check-in.