Gastnutzer
2. April 2024
We were made to feel extremely unwelcome on arrival by a very rude receptionist. I had written in advance to say we would be arriving late, but before 22:00. I was assured this would be fine and that the reception would remain open until 22:00. We arrived at 21:00 and we're told we were lucky to be let in as he was about to go home. We had travelled for 15 hours and were very thirsty. I asked if there were was anywhere to get a drink and was told, "no, there is nothing". I asked if there was anywhere close by and was told, "it is a very small place, you can take a look around if you like, but there is nothing". There is no means at all of obtaining drinking water other than from the bathroom tap. The room was chilly with an inadequate duvet. Inadequate and disappointing. We most definitely will not be returning.
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