Holiday Inn Express & Suites Olathe North

We have stayed (and liked) several different Holiday Inn Express hotels. This one had by far the nicest lobby area of any. The staff was nice and very helpful. The room was good size for a non-suite and was clean. The bed was pretty comfortable. The bathroom was clean with a spacious counter though the tub was higher than average so harder to get in and out. This could be a problem for children and elderly.

Stayed at this HIExpress for three nights over Thanksgiving holiday. Lobby is very nice with fireplace and comfortable and ample seating. The breakfast area is spacious and clean and the quality of both service and food is very good. The main desk personnel were very helpful and pleasant. The room ( King) was clean and comfortable and the bath facilities functioned very well. No complaints or issues about the room. There is just one elevator, would be nice to have had two. The pool is nice but the hot tub was being repaired. Overall a nice hotel. Great value and good quality.

This HIE is conveniently close to the I-35/435 interchange, and it has a lot going for it. We stayed here for 2 nights during midweek (not on the weekend) and found the hotel quiet, our room and the public areas well appointed and clean, and the indoor pool and hot tub (immediately adjacent to the lobby) were both at just the right temperature. Breakfast fare was HIE standard. The real winner for us was the freezer inside the mini-frig. We use dry ice in our coolers, and need this feature in order to refresh it overnight. The one negative here is the twin doors leading into the lobby. Both are manual, and the inner door opens outward. So, if you are travelling alone and have to use a luggage cart, you are going to find getting into the hotel a serious challenge. I needed the help of other guests at both check-in and check-out. Hopefully, management will spend the money necessary to install automated doors at some point in the near future. One final point. There are 4 rooms that open directly into the pool area. On the weekends, we were told that these were especially popular with large families...

We were on our way to our son’s funeral and stayed at the Holiday Inn Express in Olathe KS North. This was our first time here and last…. Even tho the lobby looked amazing, whish makes you believe the room will be wonderful. In our case it was not so. Room-First thing we noticed was the fake leather headboard which had rips and you could see it was well worn to where you could see the wood underneath. The pillows seemed like they were filled with hay and the mattress was not comfortable. Bathroom-The fan in the bathroom was so loud which came on when the light was turned on. So anytime one of us went to use bathroom at night the fan would be so loud it woke up the other person. We noticed mold at the bathtub base. The shower curtain was almost falling off. The shower head was sooo low it was hard to get a good shower with having to bend down so far. The whole tub area had pits, chips, and broken. Breakfast- the hot bar, none of the lids stayed open and was very hard to hold your plate while keeping the lips open. If you hoped the lid would stay open it would slam down. We have pictures to document all this. We have stayed at Holiday Inn Express all over the USA for travel and business, BUT never had this bad of experience. We did bring all this to the Manager on the way out and asked if the room are ever inspected and from our stay probably not. This review was posted to IHG site and not one follow up from them.

Property is old and outdated. Walls and carpet are dingy. Requested to extend my stay, was told they don’t “price match” the IHG site and I could go stay at the Hilton if I would like. EXACTLY what we did. Hotel is not worth the price paid and way below Holiday Inn standards we are use to. Would not recommend in this area as there are many other properties to choose from.

Not friendly staff, unhelpful when it came to a few different situations that arouse in the few days I stayed. While it was booked out and no rooms were left available I am certain my room was a disaster. Stained carpets, popcorn ceiling falling off and maintenance items in disarray. I cut my thumb on the shower and not even as much as a bandaid offered..

Nice area with great restaurants in the area. Room was clean and bed was great. Have stayed here several times and have had only positive experiences. Staff was nice and checkin was quick. Front desk answered questions about the area. Will stay here again

Clean, beautiful lobby. Friendly staff Nice pool area. Room was superior. King sized bed and a separate area for couches. 2 tvs. Just way above normal. Extraordinary!! We will stay here again!! We haven't had the breakfast yet but I'm sure it will be excellent also.