Mysea Hotels Alara - All Inclusive

The hotel looks ok on the picture but it real life looks horrible. The room smells very bad and I found cigarette in the floor of the room that makes me wonder if they cleaned the room or not . Will never come back for sure

I just came back home after a vacation the day before yesterday, and I really want to write a review about my experience at this hotel :) I knew I couldn't go to some luxury hotel and I didn't expect anything spectacular, but what I had to face, I'm really shocked. first of all, when they gave us the numbers, there was hair left over from other guests on the pillow, but we were very tired from the flight and thought ok let it be, the inhuman numbers smelled of sewage and we already asked them to change our numbers, they changed without a problem, thank you for that! well, I can't say anything about the food, because we didn't go for breakfast and lunch either, we went out for dinner a couple of times, we weren't hungry, but I didn't say it was very tasty :) so we ate outside the hotel. but the main problem I encountered is the staff's communication with the guests! we are sitting in a restaurant and the bartender sits in front of us and just shows us the f*ck why? the other day I was standing in line to get drinks, a bartender with wavy hair, I don't know his name, but a young guy takes a glass of water and pours it in my face, I was shocked, I also took a glass of water and poured it on her, I went to the director and told this situation, but he didn't care he didn't react :) another time I was sitting with a guy and a waiter/bartender comes with a tray and "accidentally" pours wine on us. I got up to get the napkins and I just see that all the bartenders are laughing right in my face, so I think it was really on purpose. well, the icing on the cake was when I was standing by the pool and I felt like a piece of ice was flying into my head, I was already blinded by rudeness and unprofessionalism and I came to talk to the bartender, he started saying that it wasn't him, I met men from Lithuania there and they started to argue with them, and then all the bartenders left the bar and almost started fighting with them, and the bartender with wavy hair said "go to reception" in my face, and when I talked to one employee about this situation with water in my face, he say "it's a joke" what kind of joke? I'm his friend, do you know that he would joke with me like that? I told you about my experience, and I will never go back to this hotel where they communicate with guests like that. this is absurd. but there is nothing bad without good :) I want to thank the employees Aydin, Yakup, and Dj Ibrahim! thank you for making our vacation better, we had a great time together! it was nice to meet you :)

The hotel is good, I liked everything, it is very good to have fun together with the DJ, he gets the audience going very well, we were in the club, everything was taken care of, we were taken and brought back to the place, we had a very good time. The staff is very nice and helpful