Gastnutzer
31. Januar 2023
Had a multi night stay here while visiting OKC. This by far was the worst experience we have had with Choice Hotels. We arrived and check in went well. Front desk lady was ok. We parked and brought in all our things. Our room had a smell to it and was very muggy. We figured it just needed the air run and all would be good. Not true, it was like that the whole visit. Not enough towels left in room plus only a small amount of toilet paper, not enough to get us through 1/2 a day. Went down to the front desk and requested more towels and toilet paper and the only thing they said was "What Room?" Rude. In room the sink barely drained, the curtain rod for the shower is bent and doesn't close when you shower, the mini fridge leaked water and was frosting over, 2 towels in the room where stained, stains on bedding and furniture, and towel holder broken. Next morning for breakfast limited selection and TINY area. Seating for 20, 4 tables of 4 and 2 tables of 2. One way traffic through as it was that small. Waffles and other basics. Pool was filthy. Kids kept getting hair and things stuck on them and found trash and a bandaid on the bottom. Missing rescue buoy in pool area, and general maintenance needed in the area. Needless to say they got out quickly and refused to swim again. We tried to switch hotels, but unfortunately nothing was available, or had similar/worse reviews. The staff I talked to were all disinterested in the issues. In general this location is in need a many repairs. I highly recommend NOT staying here!
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