Gastnutzer
31. Januar 2023
I never enjoy leaving a low rating, but there were several issues here. When we arrived, reception wanted to hang on to our passports for an hour because they didn't have a way to make a quick copy - generally not something Americans are accustomed to doing. That wasn't huge, but when we arrived at our room, the garbage was full . . . from the prior guests. The sink also had a ton of dust or something behind the faucet and along the back of the sink. My friend wiped down the whole bathroom and the nice lady at reception changed the trash. Unfortunately, breakfast was also room temperature or cold for foods that shouldn't be, like eggs and breakfast meat. The pastries seemed stale. The wifi also only worked in our room if we stood right up against the door; I hung out in the lobby to take care of things online, which was a really nice area. It's a pity because the room looked lovely and inviting upon arrival.
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