Holiday Inn & Suites Ocean City

We had an amazing weekend and the hotel, room & restaurant were all amazing! Will be back this Summer with the kiddos!!

Great place to stay with a family on the Ocean City beach. This hotel is located in a more quiet section of the boardwalk. Has excellent amenities and activities for kids. Kids eat free at the restaurants and great service by the pools. Housekeeping was really backed up with cleaning the rooms as it was a busy time but they got to my room every day.

Great suite except rooms had hot tubs very high walls not enough grab bars No senior rooms. Thank goodness for pool. Pool good temperature. Room coffee maker a challenge breaker for kitchen off needed maintenance. Restaurant on lobby good food friendly bartender and waitress

Ocean City is now our family’s new favorite vacation spot. This hotel is all around great and we are already planning our trip for next summer. Staff was very friendly and our suite was very clean. They try very hard to accommodate guests who want to check in a little early. We had our name put on a wait list along with a few other families checking in our around 1pm. The hotel called everyone as soon as their rooms were ready (we were then able to get into our room at 2:30pm. This was on a Monday). I would imagine that on a weekend an earlier check in wouldn’t be possible. The 2 pools were a huge hit with our kids. The kids pool has two small slides. There are various activities throughout the week as well (face painting, mermaids, etc). My daughter also got her hair wrapped by Ray’s hair-wraps. He is usually there for a few hours each day and he does a great job for a reasonable price. The deep end pool bar over by the main pool is great. I think it was open until 5pm most days. Plenty of choices for lunch, snacks, kids meals, alcoholic/frozen drinks and non alcoholic frozen drinks for the kids. There are waitresses walking back and forth to each pool taking orders which was really convenient. Yes, the kids pool does close at 6pm but there is an indoor pool that stays open later which was nice. The hotel provides each guest with a towel card during check in. Towels do go quickly and run out frequently throughout the day. They try to wash/restock as quickly as possible. Suggest bringing a few towels of your own for busy days. We ate breakfast at the hotel’s restaurant coral reef. The food was just ok, i dont think we would eat there again. Starbucks however is right next door which is another option for breakfast. Loved the location of the hotel right on the beach. It is also a quieter section of the boardwalk/away from the chaos which we were happy about.

There’s honestly nothing bad I can say about the Holiday Inn. The front desk was super accommodating with a changing room, towel & pool passes before we got our room and after we checked out. We had a clean room with new towels, more coffee K-cups everyday, and the cutest arrangement on the beds of all of our kids’ stuffed animals they brought! Shout out to Sara! The jacuzzi tub in the bathroom was perfect after a rough day in the ocean, which is #1 on the kids’ favorite list! There was plenty of storage space in the room between the drawers and closets. It was nice having a little separation between the bedroom and living room. For instance, when someone wanted to go to sleep early, it was no problem for the rest of the family to just watch TV in the living room. The mattresses were comfy. In fact, my husband’s neck and back feels the best it has in years! The room was nice and quiet. Our kids, ages 10 and 8, enjoyed the pools so much! What a blast! The server from the deep end pool bar was really nice and got us the best drinks! They even put little gummi sharks and whipped cream in the strawberry daiquiri (no alcohol of course) for our daughter! And man, the view of the ocean from our room and the pool was heavenly. We can't wait to go again!

The Pros: Great Boardwalk location, spacious room, bed was amazing as well as balcony! The outside appearance from the boardwalk is beautiful and the views are amazing! The Cons: the indoor pool had algae on the walls- when I brought it to the attention of the hotel front staff I was told it was not actual algae but it has another name and was handed the GMs card who would be in on Tuesday, the day we were checking out. I have an inground pool and know all too well what the water should look like— I also have cancer and wouldn’t be taking that risk. I called the front desk for 2 days asking for our room to be serviced and tidied up— on day 3 we got a knock from house keeping and just took the towels at 5 PM after my husband had already showered and dried off with the last remaining hand towel we we’re on our way out to dinner. I bagged 3 days worth of dirty towels and garbage in our room that had not been emptied. The adult pool is very crowed and filled with small children, on our last day we had to leave after finally being able to find chairs because of an “accident” from a small child so the pool was closed so they could maintenance the issue. I would expect that from the beautiful children’s area, but not where couples are trying to swim and relax, which is impossible with kids jumping constantly. The hot tub is also GREEN and is located on the kids play area, you can easily spot this from your balcony while the pools are closed. If you do attempt to use it, you’ll find yourself with unattended small children. If you’re coming on a couples or an adults vacation, much to be desired. For the money, I’ve had much friendlier and better hospitality at the Grand 2 streets down, where they immediately will rectify any issues that arise during your stay.

This is what you get for oceanfront when you spend thousands of dollars on Holiday Inn hotels throughout the year. Junk and no one willing to help you get a better room. Staying at Hilton from now on. Very disappointed. Not the least bit enjoyable. No privacy. Loudness from the pools etc.

We have been visiting the HI for years, and love the spacious and clean rooms, friendly staff, and full kitchens. We like to come for Classic Car Weekend when we can sit on the balcony and watch the parade of cars on the boardwalk from the comfort of our room! One recent change we are all in favor of is the pump bottles in the bathrooms replacing the ubiquitous individual toiletries that used to be in every hotel room. Glad to see a more environmentally friendly solution. Looking forward to our next trip to OC!

I'll start with the positives: the hotel is right on the boardwalk, steps from the beach. It is in a perfect location to see the Air Show. Our room was clean, spacious, ocean front, with a nice balcony. The shower is great. The staff was pleasant. The elevators were quick. Now for the negatives: the rooms are NOT recently renovated, contrary to what's stated on Trip Advisor. Our suite had cracked floor tiles, rust on the shower door bottom, peeling wallpaper, and a dark and dated kitchen. The first room we were given was even worse, the closet doors were falling off the track. The front desk gentleman said all the rooms were the same, and there was nothing else available. We paid top dollar ($700 a night!) due to the Air Show, but I expected that our suite would be beautiful and pristine, not dated and tired. We were deeply disappointed and feel very ripped off.