Gastnutzer
31. Januar 2023
My wife and I had plans to check in on the 13th of July, but plans changed and we called the hotel and asked if we could check in on the 12th and make it a 2 night stay. They were very nice and accomodating and told us we could have the same room for the two nights. Check in was fine, the room was a nice size, had a heart made of towels on the bed highlighted with red cady - very nice touch! Than the killing started. First I killed two beatles crawling on the floor, I didn't think much about it, just thought somebody left the doors to the patios open and they crawled in, that was followed by one or two more I was still not concerned. Went to dinner, came back late went to bed and my wife wakes up at 4:30 in the morning with two more crawling on her pillow - that was the last straw. Needless to say not much sleep was gotten, she sat on a chair with her feet under her, while I called around for another hotel room. In total we killed around a dozen of these creep crawlies. We showered, got dressed made sure none of the critters were in our bags and cloths and checked out of this place. Handed the key to the girl at the front desk, who was very nice and opologetic and told us that they've been having issues due to the heat. She made copies of my credit card and assured us that we'd be getting a phone call before the end of that day. That was on July 13th, today is July 18th and I haven't heard a peep from anyone at that hotel. So much for customer service. Not an apology, not a question as to what happend, nothing at all. That is one place I'll never stay in or recommend to anyone.
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