Larkspur Landing Hotel St. Paul - Oakdale

酒店有點老舊了，服務還行

The most disgusting hotel I have ever stayed at. The clinically insane front desk person couldn’t even explain why I had extra charges to my card. I advise everyone to stay far away from this run down scummy hotel. And watch out for the blond front desk employee who’s stealing from customers.

Online reservation process was easy, the front desk staff courteous and efficient. The room was excellent: Clean, quiet, well equipped with fridge, microwave and coffeemaker. Bed was firm and comfortable. Breakfast the following morning was also excellent. I'd recommend it and would certainly stay there again.

As a Hilton Diamond member, I was shocked by the subpar experience at this hotel during a recent wedding trip. Unfortunately, I didn't check reviews before booking, and it turned out to be one of the worst Hilton hotels I've ever stayed in. *Outdated and Uncomfortable Room* The room was in dire need of updating, lacking USB ports for charging electronics. The furniture was old and dated, and the bed was hard and uncomfortable, sitting on a heavy wooden platform that we repeatedly hit our legs on. The pillows were mismatched, with one being flat as a pancake. *Housekeeping Issues* Housekeeping failed to change the sheets or even make the bed on the second day of our three-day stay. *Bathroom Concerns* The bathroom had peeling caulking around the tub and a ceiling area that needed repair. *Non-Functional Hot Tub* The hot tub was out of order during our stay. *Recommendation* Unless this hotel undergoes significant renovations and improves its standards, I cannot recommend it. *Unacceptable Representation of the Hilton Brand* I am appalled that Hilton allows this hotel to operate under its name. The subpar conditions and service are a stark contrast to the quality and excellence that Hilton promises. This hotel should be held to higher standards, and if necessary, removed from the Hilton chain.

My husband and I were in town for a business conference held at this property. The property is a little dated but clean; however on 2 days in a row, a maid entered our room while we were in bed! Her knock was so quiet and she never announced herself, just simply walked in on us! The breakfast was decent, but there was no signage to state that it is charged to your room! The money wasn't the issue, the lack of professional courtesy in both of these instances was. Will not be returning.

From check in until check out Jill was there. We came Thursday and left Sunday. Jill was there. Had a smile each time. Her attention was spot on. I told her thanks in person but also wanted to show appreciation here.