Gastnutzer
3. März 2024
The worst hotel experience I've had in a long time (I've been to 57 countries and at 52 I've been travelling since I was 18). We arrived at the hotel at 8.15pm and there was no one to check us in... after a bit of confusion we were taken to our room (large and not bad, by the way) where I couldn't adjust the air conditioning and the internet didn't work properly. After a message via booking, a woman called 'Tanya', claiming to be the hotel manager, came to the room and was extremely rude and bad-tempered. When we complained about her behaviour and said that we intended to leave the next day (and not stay the 4 days booked) she said that "we would have to leave immediately" and simply kick us out of the hotel! We left with our suitcases in hand and nowhere to go at 11pm in Nugwui! It was the most surreal situation I've ever experienced with hotels... I've stayed in good hotels, great hotels, bad hotels and very bad hotels... but this was the first time someone had kicked me out of one! Run away from this place!
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