Holiday Inn Norwich City

Receptionist very helpful, friendly and welcoming. Room very clean. Quick and efficient check-out.

My stay at the Holiday Inn is generally a pleasure, but my recent experience deviated from the norm, marking a mix of expectations and reality. Initially, I was assured by the service team over the phone that my premium king room would include a microwave oven, an amenity I looked forward to utilizing during my stay. Unfortunately, this was not the case upon arrival, leading to a slight inconvenience. Furthermore, I encountered minor cleanliness issues, which, although not drastically affecting my overall comfort, did catch my attention. Despite these setbacks, I must commend the hotel for its unbeatable location. Situated conveniently close to the railway station and the city center. Additionally, the responsiveness and attentiveness of the service team were impressive.

The location is very good. It near bus stop going to city center, near retail park with supermarket like Morrison, near restaurants such as Yellows. The housekeeping staff and receptionist are very helpful and friendly. The bed sheet is clean and the mattress is comfortable. They make me have a good sleep at night.

The hotel is very well located, nice staff and good breakfast. We had a nice break there.

Clean and the size of room is adequate for stay.

酒店房間寬敞，球場景觀一流，如置身於球場中。房間Wi-Fi連接暢順。房間內沒有拖鞋及牙刷提供，如有需要可至電接待處取，接待處職員親切友善。酒店內設施普通，只有一個MiniGym，真係好Mini，但勝在冇人同你爭玩。早餐尚可，可即叫即做烚蛋及pancake，餐廳接待職員非常友善。酒店附近有Morrisons超市、b&m 、Nike、H&M、Next及Boots等等，購物超方便。而且交通便利，近Rail Station，可乘坐火車或巴士到City Centre，如果想行吓又可以經Riverside步行至City Centre, 十分方便。乘的士到動物園只需半小時，動物園可近距離觀賞動物，值得一去。