The Langham Hotel

The hotel is in desperate need of a refurbishment. It should really be called a B&B as the restaurant only serves breakfast, with a choice of cereal, toast and a full English option. For me the cooked breakfast was very greasy and didn't match the menu. Yes, it's a budget hotel and you get what you pay for, but the two rooms we booked had no iron, ironing board, hairdryer or sink plugs - if they aren't available take them off the room details or advise that you need to bring them with you. Other issues we had were TV remote not working, bedside cabinets in a different part of the room, shower head dirty and held together with electrical tape and a screw (which was probably inside a door stopper) sticking out of the bathroom floor (Rm 16). There were some very unpleasant smells from the toilet/drains in the bathroom. The car park is very difficult to find and the track to it is full of potholes and very, very narrow. We couldn't speak to anybody about our issues when we checked out as reception was closed, with a request to leave keys on the counter in front of the grill, which made me very nervous. The staff were pleasant and helpful.

Poor condition and cleanliness of bathroom. For example shower head full of limescale and mould around shower screens. I could not use. Breakfast was paid for in advance with booking. When I went for breakfast at 08.55 I was told by the waitress that breakfast was not served after 08.45. Despite the cook available also the tables still had cereal and bowls on the tables. I went to reception to check out and there was nobody available. In fact the security grills were shut so the key was pushed through a slot.

It's not the fanciest hotel by any means but it was spotlessly clean and the man on reception was helpful and very friendly and worked exceptionally hard. Location wise it's perfect, about a 15 minute walk into town, there's a small car park out the back. Breakfast was very tasty with a few choices. The only thing I would say wasn't great was the bed and pillows weren't the comfiest also the room was extremely hot but we were there on one of the hottest days of the year!