Ashby de La Zouch

The staff Alice and John at the premiere inn Ashby de la zouch on 19th and 20th December were absolutely amazing i cannot express how nice and helpful and polite and also the bar staff we was there for a funeral they was so understanding thankyou highly recommend

We stayed at the Premier Inn in Ashby de la Zouch for one night in December. It is located on the outskirts of the town next to a retail park and very close by is a petrol station and a few eating places. The hotel has a large car park which they share with the Brewer's Fayre pub/restaurant next door. Parking is free but you have to input your car registration details on a pad at reception. Check-in was fine. We were allocated Room 11 on the ground floor. I was amazed that this room was extremely quiet even though you could hear quite a lot of traffic noise when outdoors. The room was just what you expect of a Premier Inn. Large double bed, small desk area and a small clothes storage area. There was an extra single bed (suitable for a child, I suppose). There was a tv, hairdryer, tea/coffee making facilities. The bathroom was adequate with a shower over the bath, large bath towels and a couple of toiletries in dispensers. There is no telephone in the room but the hotel has a 24-hour manned reception. Our only problem with this stay was that the room was extremely cold on entry. We put the electric wall heater on but it took ages to get the room temperature up. When we got up in the morning, again, the room was really cold and by the time we checked out it had hadn’t really reached a warm, comfortable level. I am not sure if the hotel was having heating problems but nothing was said when checking in. One other minor complaint, they did not have any de-caffeinated coffee. Other than the above, the stay was comfortable and I would not hesitate staying here again if I needed a room in Ashby.

Evening meal and breakfast Exceptionally poor. Our evening meals were barely luke warm spoiling completely. Given we hadn't eaten since 6am and a long day at the NEC show, we were hungry and ate it. Complained to service manager who said nothing. Same in the morning for breakfast. Food was quite cold. Forgot some of items too. Offered to bring some after I had cleared my plate. Useless. Service manager said he would go and speak with the cook. He went in to the kitchen and walked straight through to reception area! Unlikey We we would use this hotel again. Overall 2/10 for meals.

Reception staff helpful and courteous. The room was clean. My biggest issue is the way premier inn make a big deal about the mattresses being of good quality and helping a good nights sleep yet they cannot follow the mattress instructions. They should be turned every 3 months but they aren’t (see photo). We didn’t eat here so can’t comment on food.

The rooms are very nice and you feel relaxed as soon as you walk in. Bed is comfortable so helps you get goodish sleep and helps to relax during the day if you are not too busy Very quiet Staff are very pleasant and very helpful. Prices are okay Breakfast is scrumptious and very varied, very helpful to those with allergies Wonderful weekend away. Recommend

As usual the nights stay in a premier inn is very good. There's all you need in the room and it's so quiet you have a good sleep. Will use again if in the area. It's in a good plot close to the centre of town. Ashby is a good town with lots of shops and eateries.