Caspia Hotel New Delhi

Miscommunication ,late service and air conditioner is not working properly

Only Room cleaning staff are good polite mr Sanjay ji house keeping team leadr come and take issue and same time resolve all issue..................................................................................................................................................................................................................

SPACIOUS ROOM, Cordial restaurant people. They provided food nicely. It is right time they need to incorporate for betterment, (1) Horrible, pathetic front desk. I checked in at night 1.30 on Friday Saturday, I provided my masked aadhar as address proof, They said it is not accepted, I shown my Government employee ID They told not acceptable. They only need unmasked aadhar or driving license. It was really irritating at the night. Finally They gave already booked room. (2) I told there is no shampoo or shower gel. Told front desk twice till I check out they never filled or provided. (3) The trip was part of professional assignment, the billing need to be done to company who booked the trip, the front desk is highly ignorant simply asked us to pay without looking into booking. The design of toilet flush is so pathetic look into picture for your visualisation.