Holiday Inn Express & Suites North East

We stayed overnight on a Saturday in a King Suite Room. It was clean, spacious and comfortable, just right for one night. The hotel is next to a busy road, so road noise is inevitable, but turning the fan to "on" blocked out much of the noise, as well as voices from other rooms and the hallway. We were on the top/fourth floor, so no noise above us. Desk phone in room was not working. Breakfast was included, and was decent: yogurt, cereals, oatmeal. Scrambled eggs and premade omelet, bacon, sausage, biscuits and gravy. Muffins, toast, coffee, tea, juice. Outdoor pool was still closed. The elevator was not working in the morning, which made going up and down to the fourth floor a challenge - reported it upon checkout. Desk staff were very kind and personable.

This hotel has the most friendly hotel staff I have ever met. Checking in was a breeze with Taffany who answered my questions about restaurants knowledgeably. The manager Lori was working both the front desk and helping with breakfast the following morning and was again amazingly friendly. I chose this hotel because of their outdoor pool and being close to the Perryville ******. The pool was clean and not crowded and the guest rooms had plenty of space and comfortable furniture. This is a tiny little town but the hotel was very well cared for and the staff made me feel very welcome. I will certainly return. Holiday Inn can be proud of how this property is run!

Typical holiday inn. It looks nice on the outside and well kept when you enter. Staff was friendly and helpful, thankfully. I had to have my key recoded 3 times. Other visitors as well. The door to the room is broke. When you push the handle it barley turn the mechanism so you can open it. The rooms are just ok but old. My fire detector is hanging from its wires. There’s water on the floor in back of the toilet. Not sure if coming from our or my neighbors. You get what you pay for here!