Element Chelmsford

酒店位置便利，在Lowell臨近高速，附近有加油站 快餐廳 超市，在一個園區內，安靜 舒適。房間設施廚房用具齊全，早餐簡單美味，煎蛋阿姨們服務熱情，是在Lowell的最佳選擇。

Average hotel, our first stay at an Element by Westin property. Room was somewhat smaller than expected for a 1 bedroom suite. It's already a little worn-out and could've been cleaner. Staff is very eager to have you leave in the morning to clean the room, calm down. Geez. Treated well as a Bonvoy Elite however, with free options from the market on arrival. Was not a fan of the A/C system, it's tricky to setup and stopped in middle of the night. Breakfast was ok, I was expecting better. Would like to try another Element property, but would pass on this one.

So never stayed here before as been somewhere else - really nice hotel - slightly basic facilities in the room but the highlight is Mitch at the bar - there were 16 of us here on work and he was the best - great food (flatbread pizza) top bloke thanks for keeping us sane #thebrits

Very nice, well-run hotel. 2 stars leftover from previous owner and before remodel into Element, should be at least 3. Very comfortable bed, well-equipped mini kitchen in 1-bedroom suite. Friendly staff, decent free breakfast with lots of options and even omelettes/eggs made to order. Bar open weekday evenings with Mitch the bartender is a nice touch. We thought the place was kept very clean, and yes the pillows were wimpy and the bathroom sink shallow, but otherwise highly recommend this hotel if you need to stay near Chelmsford.

I've stayed at this hotel last year and I had a favorable experience. This time I would say the stay was a different experience. What a difference a year makes! The hotel is fairly new and appears to be decent when you arrive. When I got to the lobby there were two people waiting for the hotel clerk who was no where to be seen. After about 15 minutes the clerk waltzed to the front desk and proceeded to take care of the people in front of me. For some reason it took an inordinate amount of time to check the people into the hotel. No idea why. Then I finally got my turn and it took about 2 minutes. I get to the room and I find a pretty nice set up with a one bedroom room with a kitchenette and living room. Upon examination I see a lot of issues: 1) The walls appear to have had holes in them that were newly patched but not painted (see picture); 2) There are burn holes in the rug in the living room (see picture); 3) The remote in the living room has no batteries; 4) The body scrub is empty in the shower; 5) The safe is locked shut. I guess I don't understand how this room was rented out with all the issues. Also, who checks the room to make sure the remote is functioning, the body scrub is filled and the safe is operational? Seriously, here's a thought for management: Instead of all virtue signaling signs in the parking lot for parking for vehicles carrying multi-persons and EV's, how about just getting the basics down in the rooms and get people at the front desk that are present? It really shouldn't be hard! I will say that the two ladies that were making eggs, french toast, home fries and bacon were delightful! They were cheerful and easy to approach. They made great eggs too! Overall, I'd say get it together Element Chelmsford! You are missing an opportunity here. I travel a great deal on business and personal and I can tell you I will be avoiding your hotel in the future!

We are an elderly couple. We stayed over the weekend after Thanksgiving. We asked that our room be cleaned every day especially the towels because my wife is immune compromised. Our room was NOT cleaned the second day. But with some effort we did find a set of clean towels. However, the shower did not work well. There was one narrow heavy stream rather than an even spray. So we had to do a body wash using a wash cloth. All in all, it wasn’t a pleasant stay.

This hotel felt like a 3-, 4-, or 5-star hotel, not sure why it is only rated a 2-star. The rooms were pleasantly comfortable, LOVE how the bedroom has its own door! The breakfast was absolutely AMAZING !!! Literally the best breakfast I've seen at a hotel, the fresh-made omelet was DELICIOUS !!!!! Having a bar inside was nice too!! I highly recommend staying here!

There is no place in the shower for anything. Where are you supposed to set your stuff? The bath sink faucet is too short for the raised sink and you can barely get your hands underneath. The windows don’t open in, because they hit the metal track for the roll up shades. It’s 2023 and you’re the biggest hotel chain on Earth. You should know this stuff! Clean place and Great people working there!

Overnight stay to attend wake funeral, solo. First time at an Element . Disinterested check in staff. No welcome as a platinum member. Nice bartender when I stopped to get a glass of wine before bed. Cool modern IKEA like decor, comfortable bed, small kitchen area. Nice bag of snacks left in the room, a really nice touch. Decent breakfast. Room appeared very clean, until I took my morning shower and found used soaps stuck behind the shampoo bottles. Gross! I snapped a picture and showed front desk on my way out the door at check out. “ oh sorry” was the response. Would stay again, but would definitely check out the cleanliness of the room when first checking in.