Quality Inn - Norman near University

The room was hot when I arrived. The air had not been turned on at all. It took over two hours for the room to cool down. I don't understand they have a reservation and they know what room they are going to put you in why they can't turn on the air conditioner or heater prior to arrival. This doesn't make it very welcoming when the room is scorching or freezing depending on the weather.

The place was good , clean room , clean sheets. The toilet wasn’t flushing properly , probably need put more attention on maintenance, all in all it was a good place to spend the night and continue driving the next day .

This is the second time we’ve got burned. Wife and I stayed for our anniversary and she called ahead of time to make sure the indoor pool was working. Went for an evening swim and the heated pool was ice cold. Then at 2 am I got a text alert when our charges hit my account and they overcharged us! Been calling them for a week and the manager is conveniently never in. Fool me twice, shame on me. Never seen such poor customer service.

Nice hotel with lower rates than most Norman locations, particularly during events. Friendly staff and clean.

Ac was broken took multiple days to fix. TV didn't work for that long either. Was questioned about the people in my group when I was there for a softball r for my daughter. I wouldn't recommend staying here.

Unfortunately, our room had several issues that made our stay disappointing. Most concerning was the door handle, which did not work properly. The door could not be securely locked, and when it did lock, the handle got stuck so it could not be opened again. This was not a problem when we were inside the room since there was a security bolt and latch, but we could not secure the room when we left bc we would not have been able to get back in to our room. So we had to leave the door a crack open when we left the room as well as take our valuables everytime we left. I asked the front desk to address this but unfortunately nothing was done. The room also had an unpleasant smell, and there was no tray or proper holder to use for brewing the in-room coffee. Overall, these issues made the stay uncomfortable, and I hope management addresses them, especially the door lock for guest safety.

No complaints. We got 2 rooms for one night with our kids and friends. Very clean and safe with plenty of restaurants nearby

We stayed here last year for a couple days. Last year's experience was much better. this year the room smelled musty. Staff was very friendly.

DO NOT STAY HERE. 1. Our King room was missing the couch/furniture. All we had was a bed, nightstands and desk. There was nowhere to sit other than the bed! When I complained the first day they said they would inform management. When I asked again the second day they said they were waiting on management, I informed them I expected a large discount. Upon checkout they said I needed to address my concerns with management yet they wouldn't provide me any contact info. 2. They did clean our room even though the cleaning person was two doors down from our room when we left and we told her it was ready for cleaning. That night the front desk said we needed to request it in the morning. When I pointed out they did not inform us of this when we checked in they did not care. They provided us with fresh towels and they had holes in them!! We again expressed our frustration. They offered that I could go find another hotel and they would credit that night's room. GO FIDN ANOTHER HOTEL AT 6PM WHEN IWAS THERE FOR A GRADUATION STARTING AT &PM! AND ALL HOTELS WERE SOLD OUT FOR GRADUATION! 3. Breakfast was the worst I have ever had. Powdered eggs and muffins that were stale.