Gastnutzer
24. September 2024
After reading other reviews, and noticing a common occurrence with the man that runs this place. We drove 7 1/2 hrs to this place, and while waiting for our other family member who made the booking… the man came out and rudely asked if we needed something. We told him we were waiting, and that we had 2 rooms reserved. He said no, because we had 5 people? Didn’t realize you couldn’t have more than 2 in a room, which was never in their description of the policy online. Instead of handling it professionally, he told us with an attitude he was canceling our rooms. This place has terrible customer service, and gives off a very sketchy unsafe vibe. We went to a name brand hotel after this, where I feel safe and welcomed. Don’t need the response from the inn to try and apologize or cover up this unprofessionalism. I recommended reading the other bad/ scary reviews, before even thinking about this place. Not family recommended. Do not book through *******.
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