Montigo Resort Nongsa

Dear Montigo Resort Team, I wanted to take a moment to express my appreciation for the wonderful hospitality during our stay from March 19 to 21, 2025. From the moment we checked in, we were pleasantly surprised to receive a free upgrade, which made our stay even more enjoyable. Despite the unexpected rainwater flooding on the second floor due to the monsoon weather, your team responded promptly and professionally. We truly appreciated the late check-out offer at 3 PM and the discount on in-room dining services as a goodwill gesture. While we couldn’t take the late check-out due to our plans, the dining discount was a thoughtful touch. We also thoroughly enjoyed the BBQ in-room service, choosing to cook ourselves without a chef. It was a fantastic experience, and the quality of the food provided was excellent. Overall, the exceptional customer service made our stay a pleasant and memorable one. Thank you for going above and beyond to ensure our comfort. We look forward to visiting again in the future!

The cleanliness of the villa was excellent. The staffs were very friendly, polite and approachable, always greeting us with an authentic smile. Awesome service! 👍

We had a fantastic 4-day, 3-night family getaway at this resort! Our kids (6 & 8) loved the facilities, including the kids' club (complimentary, though optional activities come with a fee) and pools (both our villa's and the beach bar tiigo's). The service was top-notch, with friendly and attentive staff going above and beyond. While the location was out in the middle of seemingly nowhere, and cleanliness was good but not perfect, the exceptional service and facilities made up for it. The prices for food and activities are high and very much resort priced (around Singapore pub prices for drinks and food), but you have to option to order food delivery via Grabfood (collect from main lobby) so you can pick and choose. Seafood dinner at Pantai restaurant was good. Enjoyed the spa wellness programmes too, but again, very pricey. All said though, we wish we had more days there to try out all the family and outdoor activities, and we'd definitely recommend and return!

Services was good, all the staffs were friendly and nice. Good experiences, thank you so much.

We had an amazing stay at Montigo Resort Nongsa. The hospitality, staffs and vibes were really friendly and awesome. Our buggy driver name Rian is very helpful as well. Their service is tip top notch like a 10 star hotel. We will totally come and visit again.

During our stay, the roof leaking…..and the master bathroom have a very strong weird smell. The team had send someone to check this but the smell getting worse in the late night. However, the service team did their job well.