Holiday Inn Express San Diego South-National City

Check in was very easy and the staff were friendly and attentive. Our first time staying in San Diego and we’d definitely book the same hotel again.

It is important for hotels to maintain a high level of cleanliness and sanitation, especially during these times where hygiene is of utmost importance. Guests expect and deserve a clean and healthy environment to stay in, and it is the hotel's responsibility to provide that. Finding a poop stain on the toilet seat is not only disgusting but also a huge concern for guests' health and safety. It is unacceptable and should not have happened in the first place. The hotel should take immediate action to thoroughly clean and disinfect the room to prevent the spread of germs and bacteria. In addition to hygiene issues, the service at the hotel was also lacking. As a guest, it is reasonable to expect a certain level of professionalism and attentiveness from the staff, especially at the front desk where guests check-in and have their first impression of the hotel. However, this was not the case during my stay. I hope that the hotel management takes my feedback seriously

매우만족합니다 출장시 무조건 이용합니다 다음번 출장에도 이용하겠습니다 조식은 무난하고 위치는 제가 일하는곳에서 가까워서 편리했습니다

The pillows and bed at this hotel are great! The pillow situation at hotels is always rough, but these actually are firm if they say 'firm'. One of the better night sleeps I've had at a hotel. Now the downside: this part of town did not make me feel safe. The hotel was perfectly fine and clean. Exactly what I'd expect from a Holiday Inn Express, but the later it got the more I was a little unsure about venturing outside. Especially because just down the sidewalk was a shopping cart with a homeless man sleeping behind it. Not a fault of Holiday Inn Express, but wanted to alert anyone that was looking for options. Also, we booked this hotel because looking at a map it appeared close to a marina and we were heading out on a cruise the next morning. This is near a marina, but not where cruise ships leave from. I think there's some sort of fishing trips you can take, but don't quote me on that.

Dishonest Staff. Last night I stayed at this location. The gentleman at the front desk told me I had a duplicate reservation and I could contact ******* the next day and they would verify that I already paid. I contacted ******* and when they called to verify, a woman told them that she had informed me I had to contact ******* before my stay. I never spoke with a woman at the hotel other than the breakfast staff. Basically I paid twice for the same night. I have never stayed a hotel that lied about speaking to me so that they could charge me double. Very scary and now I see why they have so many bad reviews. Steer clear of dishonest staff at this location. Very unprofessional to lie and it’s unfortunate because all the ladies at breakfast and cleaning staff are so kind. It only takes one person to ruin the hotel’s reputation. Stay somewhere else that won’t lie and rip you off.

We stayed here for several nights and it was one of the best hotel stays we have had. The primary reason is it was QUIET! I never heard anyone in the rooms next door. I actually slept well. The new HIE you can hear the conversatinos being had in the other rooms. Nice, big bright bathroom and shower (not like the closets they have in the new HIE they are building) and FREE parking! Unheard of in Cali. The 4 stars is because breakfast was weak. Wish they had more fresh fruit, more variety and getting out of the driveway heafing to the highway is insane. You take your chances everytime you exit. Wish the hotel could petition the city for a light there so we could exit safey. Lots of resturants in the area, great Chinese right next door, Walmart and Target very close. We would stay here again 100%. Friendly front desk employees. Very responsive.

I stayed here a couple times. There's free parking for all. This hotel is wheelchair friendly. The day manager is friendly and helpful. The rooms are well taken care of and well stocked with things you might not have with you. There was no drama going on here. Quite respectable. Nice breakfast to start your day. Good beds.

we checked in here before new year's and came in at around 2:20pm we didn't know that their check in time is at 3pm and the lady in the counter was like 'No i cannot check you in, it's at 3pm" with that pointer finger wiggling! 😦 no apologies, no excuses, no valid reason why she can't check us in early so we waited in the lobby.. and so 3 more guests came in 5 minutes later and four families were all waiting in the lobby and she finally decided to check us in?!?! And i asked her why she changed her mind and decided to check us in anyway before 3pm? "It's policy" she said. wth!!! i can totally see even behind her mask that she doesn't want to be working there that day.. they were renovating the fourth floor, with paint odor, electric cords everywhere and machine works in the background and that is where this lady gave us our room, in the fourth floor!?! when we were in the room, their tv was not working so we went down to ask her for help and said "ill send someone" and turned around right away! i don't see any manners for this person she shouldn't be in the front talking with people..