59274843
22. Dezember 2023
I felt like I was from a different planet after reading the positive reviews & arriving at the property. We usually like small, independent properties, but when they fail to deliver what they are selling they need to be called out for it. The front desk lady was professional & pleasant & the property has excellent housekeeping which is always at the top of the list. Unfortunately, these are the only 2 positives I can offer. I read the glowing reports about breakfast, which is included in the room, & our reservation DID IN FACT clearly list "breakfast included". What the website fails to mention however, is that they give you a voucher for breakfast at a totally different location, which is around the corner & you have to LEAVE the hotel for breakfast. The $10 voucher also does not cover the cost of breakfast at the place where you are sent, since a basic breakfast of 2 eggs, hashbrowns, 2 bacon slices, toast & coffee is $14 with tax. The Inn is pleasant in appearance but has the thinnest walls we have EVER encountered at a hotel. We could actually hear the guests in both rooms on either side of our room, as well as their TV. They were NOT being loud but just carrying on a normal conversation, but we could hear every word. One guest apparently had a cold so we could hear every sneeze, cough, gag, nose blow, throat clearing throughout the night. In addition, rooms 104-108 face DIRECTLY into the parking lot next door & cars are only 4-5 feet from your room window (photo 6). So, every time a car comes or goes you hear the engine roar in your room. Drapes do not close (photo 5) & the only window covering is a pull-down shade, so rooms are not dark for light sleepers. For $200 dollars a night for a double, one should expect unstained furniture & bedding without holes (photos 3+4), as well as doors & furniture that are not banged, chipped & worn (photos 1+2). At least buy some furniture stain & cover the chips & scratches or consider lowering your rates. We wanted to like this place, but it failed on so many levels, except for the front desk personnel, that we will not return. Details matter & the owners/managers are ignoring them.
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