Casitas de Victoria

Our room was good for 3-4 pax so I tried booking on their website for 4 pax. The website shown us the price for four pax however as per Ms Inah the price does not include extra bed. They will only provide 3 beds for 4 pax. I paid extra (11,300/night) to get an extra bed and extra breakfast. I told Ms Inah that they should mentioned the terms on their website otherwise people will expect that the beds available will be for four pax and same as the breakfast offered. They were using wifi modem that is for 'house' use and not for business. Wifi modem was in the middle villa hence we were nit able to connect unless you go outside. Since no one was check-in yet, they placed the wifi device inside our room. They have shuttle to Punta Fuego long beach which was one of my reason to book this place. However the earliest shuttle to the beach was 8am and you could not use your own car to the beach. Their shuttle is the only vehicle that could access Punta Fuego. If you like to swim and watch sunrise, it is not possible. The Bangus was lasang gilik during the first day of breakfast. On our last day, they offered the buffet breakfast. We arrived at their breakfast hall at exactly 9am since buffet was 6am to 10am. I only found empty food warmers. Rice, adobo, few eggs were there. I asked the waitress if that was all. She said they have tapa/longganisa. So I asked where? She went to the kitchen and when she returned she said there was no more. Again, I spoke to Ms Inah. I told her that their buffet was until 10am, so if the customer only found rice before 10am they will only offer rice? No apologies, nothing. This was the time I started to take photos of their empty buffet breakfast warmers. Waitress approached me after sometime, and I was informed that we could order from the menu for free. As if utang na loob mo sakanila. The salad was not washed, pls refer to the photos attached. Over all, we came here to enjoy and relax but I was stress with their service. NOT AGAIN. Not really worth it. You could book in Punta Fuego for the same price or a bit difference with more amenities. First red flag was when I was booking for the room for four pax but they will only provide beds and the breakfast for 3 pax. 2. After I sent half of the payment as reservation, Ms. Inah just replied with acknowledgement. No timings for check-in and check-out, or any helpful notes. 3. The day that we checked-in, we were informed that it'll be breakfast buffet the next day. At night, I received a message from Ms Inah that it will be Ala Carte since there were only 7 guests check-in. Like, seriously? Their service depends on how many people checked-in? 4. They served our ala carte breakfast by the pool. Providing only seasonal fruit for one order, hence we need to remind them that we were missing 3 more for other 3 plates. 5. Waiter said that we were only entitled for hot beverage of our choice during breakfast. The menu stated choice of hot beverage: Barako coffee or tea or Batiro

The staff is the loveliest here. They are so hospitable and make your stay as enjoyable as possible. I love this idyllic spot that is so reminiscent of the flavors of the provinces of the Philippines. Love it!! Thanks for such an enjoyable stay!!

We had a superb weekend at Casitas de Victoria. Rooms were spacious and bathrooms (with bidet) were clean and huge! Beds were so comfy that we all had a good sleep even our toddler! We are already planning our next visit :) Food and Drinks: We loved everything we ordered especially the tortang talong, crispy pata, squid (stuffed and ala pobre), and the pancit. We had their Boodle Fight for 12 and it did not disappoint. We upgraded our free continental breakfast to Filipono bfast for a small fee :) Barako coffee is one of the best we've ever tasted. Pool: Big with safe, open spaces surrounding it where kids can run. Open spaces: A big plus for us because we have a very active toddler. The resort has a lot of open spaces where kids can safely run when not swimming. Beach: 5-minute shuttle ride from the resort. Staff: Very helpful and warm. Replied promptly to all our queries - from making the reservation 'til checking out. They're always ready to assist us especially when going to the Long Beach. Note: We booked 1 Forest Villa for 6pax, 2 Forest Casitas for 4pax, and 2 Garden Casitas for 2. 2 families availed of the resort's 2nights for 1 promo.