Hotel Lake and Woods

People have the audacity to charge us 100 rupees for bringing cold drink because it wasn't available in hotel although it was there in the menu, no towel no shampoo was provided by the hotel when asked they refused to give by saying that its not avaliable nor can they bring it, worst food i have ever eaten overall experience was the worst experience i've ever had in a hotel.

Positives 1. Nearby to mall road. Had to make a 300 mtr climb to reach. But hotel arranged for luggage pickup/drop from tallital taxi stand. 2. Food was great and service was quick. 3. They arranged to accommodate for extra guest on paying some extra amount. Negatives 1. Had to change allotted room due to fungus infestation. But they could only arrange for a smaller room with no windows. 2. The newly allotted room was not fit for accommodation, it should definitely go for renovation(room 203. Lamp fixtures are turned out with electric wires hanging out. Apart from 1, all other electric sockets/charging points are broken. Geaser is very unreliable, light indicators will be on but will not heat water everytime. 3. Most disappointing part was the bed and mattress. It was good for nothing, it's so old and used up, you could feel the bottom wood when sitting on the mattress. 4. Room had dust all over, was not cleaned properly before allotment.

During the stay found bad rooms, unhygienic washroom, stains ion bed sheet, no ventilation, tv not working, poor housekeeping