Lalitha Mahal Palace Hotel

If one wants to enjoy royal ambiance for a couple of days with a major hole in the pocket, this is a good place. Room is large and old fashioned. It lacked a few must and good-to-haves. For instance, the switch of the bed lights (no lamps) are far from the bed, no plug point near the bed for charging mobile, etc. Service could be better. Yet, would say, good value for money to live in an actual palace.

This was my 8th JLR visit and this time the experience was very average. JLR is meant for nature and now its clear that JLR can’t manage luxury properties like laitha Mahal palace. The property is not maintained properly, the deluxe room looks like a two star hotel. Its below average room. When we checked in the bath towels and fridge were not there. Also AC was not working properly. After complaining, it got fixed. the view from the room is good as it is facing the swimming pool. we were not allowed to use DSLR camera. I can understand they were charging for model photo shoot, cinema shooting etc. but for a family staying there, prohibiting for using a DSLR is acceptable.

We booked this place for an overnight stay hoping to experience the grandness at one of this renowned historical place, but only to our disappointment. There was no one at the reception when we reached the hotel. A hotel stuff was too busy talking in phone while we pondered where to park our car and what to do next. When we went in, there was hardly any smile on anyone’s face let alone any welcome drink or appropriate conduct. And that continued for the whole day, not sure if they were too stoned to respond with a hint of smile for once. It did creep us out a little bit to be frank. Anyway, coming to the property. Horrible in terms of maintenance. The whole room smelled like a hospital quarter. There were small insects on the bed. The fan made a “grand” whirring noise. The bathroom was smaller than that of a proper 2 star hotel. Toiletries were minimal, towels were worn out. And the list goes on. Anyway, you can visit this place for experience in the morning or afternoon, but DO NOT book a stay. Prefer an Oyo for better cleanliness and hygiene, no I mean it! Such a waste of our money.

Ambience, Breakfast, Staff, front office was excellent. But there were lots of small cockroaches in the toilet. The staff however were cooperative and they did spray some medicines, but it was not of much use. May be a professional pest control to be employed.

This was a terrible experience. Apathy of the staff, no maintenance of the place, dirty bathrooms. Carpets covered in stains and really dirty parts covered by mats.,Regular cleaning doesn’t seem to part of the routine. This is supposed to be a 4 star hotel but Ive been to two star places which were spotlessly clean compared to this. We booked this thinking that some experience of the heritage and grandeur of its palace days may be there but were shocked at how JLR have maintained this. Certainly their standards have lowered. I noticed some reviews where people have been happy and wonder does it depend on which wing/ room you get. Whatever it is a hotel is supposed to have the same standards across. Certainly won’t be visiting or recommending this to anyone. I am from Karnataka and am ashamed that this palace has been managed like this.

The only Palace hotel in the south India. At present it's maintained by JLR. But the standard is not JLR standard. We stayed for one night in the Deluxe room. Rooms are looking old and need renovation. Breakfast is reasonable spread and delicious. You can stay for one night and enjoy the palace hotel experience.

I recommend considering a stay at the Lalitha Mahal Palace. While the food may be very costly, the staff is incredibly friendly and accommodating. However, be aware that amenities maintenance is poor, and room hygiene could use improvement. Additionally, there is no children's play area