12 Months Resort & Spa

We enjoyed 3 nights at this hotel at the end of September 2024. Good location with some fabulous beaches nearby. The hotel recommended Milopotamus, which was charming. But we preferred Plaka at Agios Ioannis, where you can drive almost down to the beach and park in the hotel car park. The hotel itself was comfortable, especially the bed, but sadly there were too many negatives for us, and we would not recommend this hotel: 1) the staff were universally charming, but apart from the Albanian maintenance man, seemed to confuse this with customer service. The latter was sadly not what we expected for a 5 star resort. For example there were no cushions on our outside furniture, which were uncomfortable. We asked for some, but it did not appear. Also we had real difficulty with getting the hot water in the basin to work because the tap was very modern and over complicated. It also worked in a different way to the shower tap. It took us the best part of the day to get this explained to us, with one receptionist getting a bit irritated when we kept complaining, although she herself could not get it to work. The Albanian maintenance man was doing repointing on the wall outside our room. We were woken every morning by the chip chip of his hammer. 2) breakfast was very poor. Over stewed filter coffee which tasted like dish water, with Cappucino or Americano charged extra and not very good. Very little choice of Fresh Fruit. Eggs poorly cooked and ultra-processed bacon, sausage, cold meats and cheese. Stale bread. 3) the gym equipment was tired and in our view the weight machines were dangerous, with very loose wires. 4) although we had a junior suite, with separate sitting area, there was no TV in that area, you had to lie in/on bed. 5) the toilet was right next to the bed, in line with the head of the person sleeping on the right side.

We had a serious problem with the mattress and the room was not suitable for a family with two teenagers - but paid 330 euro per night. The hotel manager and also the reception desk dealt with the problem very badly. We were very unsatisfied and left after one night - but they forced us to pay for two other nights. So my recommendation is not to go to this hotel - instead go to Agapitos villas & guesthouses - much much better in all respects

Everything was super Good location Great hospitality There is nothing that i can said that was under perfection Good breakfast in good tasy and if you want an eggs or coffee that is not at the buffet just asked them and they will be happy to make a special as you requested

Our stay was fantastic! The scenery is captivating, and the pool area is perfect for relaxation. The rooms are spacious and comfortable, and the staff is incredibly friendly. The on-site restaurant and snack options were a great convenience. The SPA services are top-notch—Mrs. Antigone is exceptionally professional. Plus, it's just a short distance from the stunning Mylopotamos beach. We had a wonderful time and would love to visit again and again.

The experience was excellent on all levels. Perfect decoration, cleanliness, friendly environment, impeccable service. The location is amazing, very close to the famous beach of Mylopotamos, it beautifully combines mountain and sea. With gym, swimming pool, jacuzzi, spa, hammam, tennis, table tennis, billiards and playground! Ideal for families, rest and endless walks in the chestnut forest! I believe it was the best choice we could have made. Absolute relaxation with all the comforts and luxury. 10/10

We slept in this hotel for 3 nights, two parents and two teenage girls. The staff at the hotel is very nice and kind. The water in the pool was cold and in addition it is much smaller in reality. The location of the hotel is simply bad, isolated from everywhere and in order to get to the beach you have to drive for half an hour on winding roads with no curbs and we felt that our lives were in danger. We recommend thinking twice if you take this hotel. We were very disappointed

There is no place like this. It makes me feel peaceful and complete. All the family enjoyed excellent food, sports, sleep and spa!! The sense of living inside the chestnut forest looking at the Aegean sea is unique. The combination of mountain and beech is magical. I would like to thank the kind staff for such wonderful survises. If you love fine malts you will have a nice experience at 12months.

The hotel in general looks OK. Many hotels that we have been to and have been built using materials that are supposed to show luxury have deteriorated a bit over the years. So has this hotel and some parts might need more maintenance. This nothing serious. We were welcomed by a friendly receptionist and a nice person showed us our room. The man at the breakfast buffet was also friendly. This is unfortunately already all good experience we have made with the hotel's service staff. Although using the spa was included, we couldn't use it since we have been told it is already full. There was no whatsoever convenient solution offered which is not what a hotel that calls itself "luxury" should be. The person working the hotel bar was gone for a substantial amount of time and we had to wait quite a long time for them to return. When we returned from dinner, we entered the hotel and a staff member came through a door that we also needed to pass. There was no "good evening" and she just let the door slam directly in front of us. I have the impression that some of the people don't seem to be really happy working there and that it might be up to the management to improve the conditions for the staff and train them appropriately. I never have a problem with small things in hotels not being perfect. I am also fine if some services are not available and there is some sort of compensation or at least a friendly explanation offered. But hospitality is the essence of every hotel and we only felt this to a rather small degree.

Η διαμονή ήταν υπέροχη. Είμαστε οικογένεια 5 ατόμων και είχαμε 2 δωμάτια με εσωτερική πόρτα. Τα δωμάτια ήταν ευρύχωρα, ευχάριστα με πολλούς χώρους εσωτερικά και εξωτερικά για να χαλαρώσεις και να απολαύσεις τη θέα και την ηρεμία. Πολύ καθαρά και περιποιημένα. Δε νοιώσαμε να μας λείπει τίποτα. Το πρωινό επίσης πολύ ωραίο και με ποικιλία. Γενικά το εστιατόριο μας άφησε με τις καλύτερες εντυπώσεις όπως και οι υπόλοιποι χώροι του ξενοδοχείου.