Holiday Inn Express & Suites CHARLESTON NE MT PLEASANT US17 by IHG

Great hotel

I arrived early and they let me check in without any problems. The entire location was clean and stocked with coffee and snacks. The room was clean and comfortable. I highly recommend this hotel!

The breakfast and service was very good! Our room needed a clothing hook repaired and the walk in shower floor was cracked. Other than those things needing some maintenance attention, everything else was just fine. It was a very convenient location for us. I would stay again.

The hotel was very clean And the rooms nice and clean and they seemed to keep up maintained . . Keep up the good work it pays off The breakfast was good my husband line morning breakfast and alm was good and clean

The staff at this location was very helpful and friendly. We have exclusively utilized Holiday Inn Express for all our recent stays, all ocer the East Coast. I have never had the please of having to clean the shower drain of our shower as my handicapped husband stood in the shower. The amount of hair pulled from this drain was atrocious. The toilet seat was broken. The lid would not stay in place, and the refrigerator did not work, was not cleaned, and the entire top part of the freezer was filled with water. Causing it all to spill out upon opening. Very disappointing.

The breakfast was decent. I liked the all day coffee. The staff was very nice. The fitness center needed attention. It was dirty both days I went. There were no wipes to wipe the equipment down and there were no workout towels. The outside furniture also needed a good cleaning.

Holiday Inn Express is in a good location in Mount Pleasant. This was our third time staying. The positives were it was near my doctor’s office, nice sized and clean rooms, could not hear any noise at night, the lady overseeing breakfast with a variety of foods offered and you can walk to the restaurant Sol. There were only two issues we noticed - the hallway carpet had crumbs in one place when we arrived and they were still there two days later. Our room air conditioning had an odor (mold or something in the air) blowing out we did not have on our previous visit a couple of years ago. It is a relatively new hotel so not sure if others had the same issue or it was just our room on the second floor.

Our stay was a very good experience. The staff was courteous and very helpful. The room was clean and the hotel was in a very quiet setting. The breakfast had a good variety to choose from and coffee was always available. Will definitely stay there again!