Home2 Suites by Hilton Raleigh Durham Airport RTP

They double charged my credit card. When I checked with the desk at checkout they said they could not see the charge and I should take it up with my cc company. Stayed two nights. The walls were so thin I could hear the guy in the next room snoring so loudly it sounded like he was in our room. Both rooms on either side had babies crying well into 2am. Room was clean, but no maid service unless you went down to the desk each day and asked for it. My kids swam but said the sides of the pool had some type of build up on the sides and some one had carved profanity into the build up. No plans to return to this property, ever.

Upon coming to the hotel I was greeted by Steven. He was super informative and friendly. Later I realized I forgot my toothbrush and toothpaste. I was desperate and he was more than willing to help me. He was always more than happy to help. I also left my earbuds in my hotel room, and he left me a message and an email so I could recover them. I said I could come again next month and it would probably be too much of a hassle to keep them. Steven again went above and beyond and said they'd be waiting for me. Obviously no one should be needy as I was, but he handled it in stride. The hotel was clean, and the bed was so soft. The gym was spacious and welcoming.

Clean, warm pool, spacious rooms Rates comparable to other chains. We stayed at the holiday inn the night before and this was much cleaner, more up to date, plus warm pool and free breakfast (you have to pay at HI unless you’re a member) Overall a better choice if you’re staying in this area.

we live in Texas we were dropping her daughter off at college. Front desk we were greeted with a smile. the problem was the bedspread was dirty it literally had goat line on it and the shower was dirty I do have pictures! spoke with front desk the shower was clean we were able to get a new blanket but that was the most disgusting experience I have ever had at a Hilton property they should be ashamed of themselves. or at least hold your staff accountable for cleaning the rooms appropriately.

Went to Hilton bc there was a power outage. They were the only hotel that had rooms available and I was so glad bc I couldn’t have picked a better hotel! Loved the spacious rooms and the inviting atmosphere. Free breakfast had options for everyone!

I am torn writing this review. We received a warm welcome by the front desk employee and she was more than helpful with us. BUT this hotel needs better cleaning. Between our mattress and the head board of our bed there was a lot of snacks crumbles. The mirror had fingerprints and the pillows were due to be replaced long time ago. The second morning my son in law, staying in another room, asked for housekeeping and he was told they could not guarantee it 🤪. When we arrived after 9:00 pm that had not done it!! So, you see i cannot, in good conscience, give it a more than 3 stars because friendliness is not enough.

My stay at home2 suites by Hilton Raleigh -Durham airport RTP was very pleasant. Located conveniently near the airport and RTP. Its a nice property close to Walmart and Indian restaurant. The room was clean and good. The property is well managed with smooth check-in and check out.

Home2Suites may be reducing the quality and quantity of breakfast options. They only offered omelets the first day and no granola , dried fruits or nuts for the oatmeal. Also the wrapped apples has a white substance on them which could not be washed off. The staff could not figure it out. This is the second H2S we were at this month. Same thing. And no combs available. However, clean hotel and friendly people.

This was a very nice, clean hotel. The rooms were large and very accommodating. The breakfast is good and Tory was so efficient and friendly. The hotel is located close to all of the necessities but in a lower traffic area. Enjoyed the stay!