3-Sterne-Hotels in Montopolis

Terrible customer service, gave the hotel and Marriott multiple chances to make this right and despite corporate saying multiple times they would, they didn’t and I’m a Bonvoy Titanium. I requested a late checkout and reserved a 2:30 PM Airport Shuttle. I returned to my room at 1:45PM and when to the front desk and checked out at 2:15PM, handing the front desk clerk my key and giving my room #. I then sat around in the deserted lobby for 15 minutes, occasionally getting up and walking to door to look for the shuttle. At 2:30 I was at the door looking for the shuttle when the desk clerk called my last name and asked if it was me. I replied yes and was told the shuttle left without me because they knocked on my door and called my room and I wasn’t there and would have to wait until 3PM for the next shuttle. I asked how I missed it since I had been in the lobby 15 minutes early and was then told it never actually came back to the hotel from the airport because sometimes people don’t show up or forget they made a reservation and I didn’t answer my room phone or knock so they assumed I was a no show. I told the desk clerk I had been in my room from 1:45pm and reminded her I checked out at 2:15pm handing her my key, and asked why didn’t she tell me then? She then asked again why I didn’t answer my room phone/knock and told me I would have to wait until 3pm. Reminded me of the Seinfeld episode where the customer agent is told she does not know the meaning of a reservation and how to hold a reservation! I couldn’t wait until 3pm and took an Uber. No way to contact hotel management directly to request reimbursement of my $12.85 Uber fare so contacted Bonvoy customer service online and made the request. Was sent an email stating the hotel’s accounting department would contact me in 3-5 business days. Never happened and sent multiple follow ups online and no reply. Finally called the Titanium desk and asked what was going on, no apologies or explanations on why the hotel never contacted me and why my follow ups were ignored but they were able to pull up the initial correspondence in the system and after a long wait told me the Uber fare would be refunded which as far as I can tell, never happened despite the call occurring over a month ago.

Unfortunately my husband and I will not choose to stay at this hotel again. (We stayed recently overnight in late March, 2023, before catching a plane the next day.) Pros: the staff working the Night Shift upon our arrival was courteous and tried to be helpful, and the morning breakfast was acceptable. However this did not make up for the hotel’s shortcomings which were numerous—as I will outline here. Cons: (1) the microwave had no plate and was therefore unusable until shortly before we checked out, when at last someone located a replacement plate. (2) the carpet was dirty with visible stains (3) the window shade would not open properly (4) the very heavy dishwasher door fell open unexpectedly several times, once hitting me (hard!) on the leg. (this was especially concerning since the dishwasher is installed in the entrance to the room and one must walk past it to enter or exit the room) (5) the dishwasher leaked water onto the floor, posing a slipping hazard (the water was hard to see ) (6) there were unsightly yellow stains on the bedding of one bed (7) no toaster was provided (8) the water coming from the two faucets smelled and tasted like mold. After returning from our trip we outlined all of these problems in an email message to the manager on duty, but we have never received any sort of reply from him. (We tried to reach him several times by phone before we left the hotel, but he could not be reached)

We had mechanical issues leaving Boston so arrived in Austin just as our connection was backing out of the gate. We had a choice of 2 hotels that American Airlines would give a voucher for. Since we are a Hilton Honors member chose the Garden Inn. If you do the same please call the number on the voucher to have them send the shuttle van as there is another Hilton nearby with a shuttle bus that you might accidentally use by mistake as we did at first We were greeted by Marlene at the check in i had given her the voucher ID by phone so she was all ready for us when the van arrived. Rooms are a bit smaller than most but well appointed. Beds comfortable and plenty of towels etc. there is a restaurant and bar. The bar opens at 4pm the restaurant at 5. They have 5 main entrees on the menu as well as sandwiches. The server Morgan was very friendly and helpful And the food was ample and reasonable for a hotel restaurant. Unfortunately our luggage was still at the airport as the airline refused to release them as they are checked onward for the next day flight that we were are on. Marlene offered us toothpaste and toothbrushes which was well appreciated. In the morning the breakfast is either continental breakfast for $10 or full buffet and made to order omelettes for $20 per person. Omelettes are huge and excellent. Plenty of other foods and well worth the $20 All in all a good stay.

Located in Austin (Montopolis), Cambria Hotel Austin Airport is within a 10-minute drive of South Congress Avenue and Austin Convention Center. This hotel is 5.4 mi (8.7 km) from Sixth Street and 7.2 mi (11.5 km) from University of Texas at Austin.Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.Grab a bite to eat at Backstage Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 127 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

The Staybridge Suites Austin Airport is conveniently located close to Austin Bergstrom International Airport; boasting easy access to Circuit of the Americas; and Downtown Austin. Guests can discover the Live Music Capital of the World, including 6th Street; Austin’s Entertainment District, the University of Texas at Austin, and State of Texas Capital. We are close to many major companies such as Tokyo Electron, Cyrus One, VA Hospital, Tesla Giga Texas, Progressive & The Met Center. We offer all the amenities to provide travelers with comforts of home. Enjoy our daily free breakfast and free laundry facilities available 24/7. Stay active with the outdoor pool and Fitness Center, and then wind down at the Social Receptions with a free beverage and a light meal. Before turning in, stop by the Pantry for snacks and sundries. You can rest assured that your every need is covered. Austin is also home to a wonderful concert venues, world-class museums, and one-of-a-kind shopping and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can stroll through a celebrated history museum. If you don't have time to fit it all in, you can just come back and visit us. Additional attractions include Barton Springs Pool, Lady Bird Lake, Broke Spoke, and many more!!

Dieses Apartment in Austin (Montopolis) ist eine 4-minütige Fahrt von Lady Bird Lake und 7 Autominuten von Austin Convention Center entfernt. Dieses Apartment ist 7 km von Sixth Street und 8,2 km von University of Texas at Austin entfernt.Kostenloses WLAN und Grillmöglichkeiten gehören zur Austattung.Gäste erwarten Annehmlichkeiten wie WLAN-Internetzugang.Dieses Apartment mit Klimaanlage lädt dazu ein, es sich gemütlich zu machen. Freu dich in deinem Privatbereich auf einen Balkon oder Patio. Vor Ort findest du jeglichen Komfort, darunter einen Wasserkocher mit Kaffee-/Teezubehör und eine Waschmaschine mit Trockner.

Dieses Apartment in Austin (Montopolis) ist eine 4-minütige Fahrt von Lady Bird Lake und 7 Autominuten von Austin Convention Center entfernt. Dieses Apartment ist 7 km von Sixth Street und 8,2 km von University of Texas at Austin entfernt.Für deine Freizeit steht Folgendes zur Verfügung: Fitnessmöglichkeiten, kostenloses WLAN und Grillmöglichkeiten.Gäste erwarten Annehmlichkeiten wie WLAN-Internetzugang.Dieses Apartment mit Klimaanlage lädt dazu ein, es sich gemütlich zu machen. Freu dich in deinem Privatbereich auf einen Balkon oder Patio. Vor Ort findest du jeglichen Komfort, darunter einen Wasserkocher mit Kaffee-/Teezubehör und eine Waschmaschine mit Trockner.

Dieses Apartment in Austin (Montopolis) ist eine 4-minütige Fahrt von Lady Bird Lake und 7 Autominuten von Austin Convention Center entfernt. Dieses Apartment ist 7 km von Sixth Street und 8,2 km von University of Texas at Austin entfernt.Kostenloses WLAN und Grillmöglichkeiten gehören zur Austattung.Mach es dir in diesem Apartment mit Küche gemütlich. Freu dich in deinem Privatbereich auf einen Balkon. Vor Ort findest du jeglichen Komfort, darunter einen Trockner und einen Arbeitsbereich.

Dieses Apartment in Austin (Montopolis) ist eine 4-minütige Fahrt von Lady Bird Lake und 7 Autominuten von Austin Convention Center entfernt. Dieses Apartment ist 7 km von Sixth Street und 8,2 km von University of Texas at Austin entfernt.Für deine Freizeit steht Folgendes zur Verfügung: Fitnessmöglichkeiten, kostenloses WLAN und Grillmöglichkeiten.Gäste erwarten Annehmlichkeiten wie WLAN-Internetzugang und eine Ladestation für Elektroautos.Mach es dir in diesem Apartment gemütlich, wo dir eine Küche zur Verfügung steht. Freu dich in deinem Privatbereich auf einen Balkon oder Patio. Vor Ort findest du jeglichen Komfort, darunter einen Wasserkocher mit Kaffee-/Teezubehör und eine Waschmaschine mit Trockner.

Dieses Apartment in Austin (Montopolis) ist eine 4-minütige Fahrt von Lady Bird Lake und 7 Autominuten von Austin Convention Center entfernt. Dieses Apartment ist 7 km von Sixth Street und 8,2 km von University of Texas at Austin entfernt.Für deine Freizeit steht Folgendes zur Verfügung: Fitnessmöglichkeiten, kostenloses WLAN und Grillmöglichkeiten.Gäste erwarten Annehmlichkeiten wie Internetzugang und eine Ladestation für Elektroautos.Mach es dir in diesem Apartment mit Küche gemütlich. Vor Ort findest du jeglichen Komfort, darunter eine Waschmaschine mit Trockner und einen Arbeitsbereich.