hpommarede
10. September 2023
We recently chose the Bar a Tomates for our wedding lunch. While the ambiance of the venue was lovely and the food satisfactory, we encountered some challenges with the service. On a rainy day, our guests were directed to park at the park entrance, which required them to walk a considerable distance in the rain, even though there was an available parking lot closer to the restaurant, which we later found out was reserved for hotel guests. It was disappointing to see restaurant golf carts passing by our drenched guests without offering assistance or umbrellas, even to the bride. Upon our arrival, it seemed the staff-to-guest ratio was off balance, with 3 waiters attending to 30 guests, making it a bit difficult for them to cater to our needs efficiently. There were also some oversights like not offering drinks or assistance in rearranging the tables, and our request for towels for our wet guests was not accommodated. We reached out to the management with our concerns, but unfortunately, did not receive the response we hoped for. If considering this venue for special event, it might be helpful to set clear expectations upfront.
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