Hotel Porto Roca

Wir übernachteten im September 2022 im Hotel Porto Roca. Die Zimmer sind fantastisch. Die Aussicht ist spektakulär. Mein Problem ist, dass da jeden Morgen ein Rudel Hunde war, die jeden Morgen von 4:00 bis 9:00 Uhr durchgängig bellten. Ich fragte die Rezeption nach der ersten Nacht danach und sie sagten im Grunde, sie könnten nichts tun und wir müssten damit klarkommen. Es war toll, dass der Hotelshuttle verfügbar war, aber das Personal an der Rezeption war inkonsistent, wenn er verfügbar war. Kurze Fahrt nach Bellagio. Die Person an der Rezeption am Morgen war sehr entgegenkommend. Die Person an der Rezeption in der Nacht war es überhaupt nicht. Ein Rezeptionist sagte, Sie müssten den Shuttle für die Zeit buchen, zu der Sie abgesetzt und abgeholt werden möchten. Dann sagte der andere, das sei keine große Sache, Sie sollten uns einfach anrufen, wenn Sie aus der Stadt abgeholt werden möchten … also wollten wir zum Hotel zurückkommen und die Person an der Rezeption anrufen, die sagte, wir müssten auf den nächsten Shuttle warten, was ungefähr eine Stunde dauerte … Der Service an der Rezeption war ein Glücksspiel. Es war immer toll, als Miriam an der Rezeption, im Restaurant und als unsere Shuttle-Fahrerin arbeitete. Samantha war auch ein Star im Restaurant. Leider waren das eigentliche Essen und die Getränke eine echte Enttäuschung. Der Kaffee war jeden Morgen kalt und verbrannt. Dann probierte ich einen Cappuccino und der schmeckte verbrannt. Ich bin zu 99 % sicher, dass das Abendmenü zubereitet, dann eingefroren und dann in der Mikrowelle gekocht wurde. Das Frühstück war ok. Das warme Frühstück war schrecklich … jeden Morgen Eier und kleine Würstchen. Die Backwaren waren trocken. Jeden Morgen das gleiche Frühstücksmenü. Wurde nach dem zweiten Morgen wirklich langweilig und wir waren 5 Nächte dort.

Wir gingen mit meiner Freundin an die Poolbar und bestellten 2 Mojitos (nicht so gut und es wurden keine Snacks angeboten). Sie haben uns 15 € / Cocktail berechnet, während auf der Website 10 € standen. Wir haben das dem Kellner gegenüber erwähnt und angefangen, Aggressivität zu zeigen und uns anzuschreien, dass es sich um eine alte Speisekarte handelt. . . Wir haben den vollen Preis bezahlt und sind gegangen

We stayed here for three nights. I would say this is one of the best properties to stay in if you want the Cinque Terra experience. We were picked up at the train depot. The facility is well maintained. Too bad the weather was bad while we were there because our room had a big deck overlooking the harbor and it would have been ideal for drinking wine with one of the pizzas. Also the pool was closed due to the high winds and bad weather. The rooms are pretty up to date and clean. The breakfast buffet was stocked with the typical continental items but they also would allow you to order some items. We didn't eat in the main dining area but it has a great view of the ocean below. The hotel provides a shuttle to the bottom of the hill and that was convenient. Staff was very helpful.

Beautiful views from this hotel. The rooms are on the small side, but you will have a large balcony to enjoy the gorgeous scenery. Very friendly staff and excellent restaurant. It is a bit of a hike to the hotel, but they do offer a free shuttle if you do not feel capable of making the climb.

Porto Roca is probably the best place to stay in Cinque Terre. The setting is on top of a cliff at a location that is right on the trail to the other villages, and the view of Monterosso and the Mediterranean is perfect. We decided to visit during "shoulder season" so the weather would be cooler for hiking and the crowds wouldn't be so large. Both were true. We did have a couple days with occasional rain, but the sunny days were great to hike the entire trail from Riomaggiore to Monterosso (we trained to Rio to start). The hike is more rigorous than you'd expect, but we did it at age 68! The staff at this hotel was great and helpful, and the restaurant was really good. The waiters were so helpful and congenial. At the desk, we got extra help from Giuliano, who spend an hour with us getting trail passes and train tix. We had a second floor ocean view room (about 500E per night), which was surprisingly basic with no closet (a rod to hang clothes above the side bureau), plastic cups and instant coffee. The worse was our last night when it got windy outside. We were situated below a third floor balcony and the patio furniture and other things blew around above us, making noise all night. Or, it could have been something else going on and we were afraid to ask! Luckily we were up all night so we could leave at 630am to take a train back to Firenze. Overall, this hotel is great if you're specific about room choice, and just what you would want for a visit to Cinque Terre.

There's no denying Porto Roca is a pleasant hotel in a great location, set peacefully just above the centre of Monterosso. However, the hotel needs to do a lot more to justify the prices it charges. We stayed in a top junior suite; it was clean and spacious but bland. The tea and coffee facilities consisted of (I kid you not): 3 Earl Grey tea bags, 2 sachets of Nescafe, a couple of plastic thimbles of pretend milk and 2 cardboard cups. I passed a couple of maids outside our room and asked one of them, politely and in Italian, if they had any regular black tea bags. She just shrugged "non" and went straight back to talking to her friend. They do have them in the kitchen, she obviously just couldn't be bothered. Elsewhere in the room were plastic cups covered in more plastic. I had to beg reception twice for real cups and glasses. We were paying 800 euros a night!! The terrace from the room was lovely: great views over Monterosso and the sea, but the loungers were horrible - really uncomfortable with no cushions. Breakfast was pretty good and staff, on the whole, friendly and helpful. I expect to pay a premium for somewhere like Monterosso, and to have a terrace with a sea view, but 800 euros was way too much for what we ere given. If you do stay, lower your expectations and take your own tea bags!