Gastnutzer
19. März 2023
This was the dirtiest room I have ever been in. The room smelled of strong *********. The floor were sticky to the point your shoes stuck to the floors and made sounds as you lifted your shoe from the floor, as if maple syrup was on the floor. The toilet did not work at all. The fact that this room was deemed acceptable to rent to a customer is beyond me. Me and the family had been driving all day from Orlando, FL and reached this hotel late at night, we were all very ready to get some sleep. only to find out that the room was in such a dirty shape. We opted to just leave, didn't get our $82 back because now I had to deal with upset kids and wasn't worth me trying to find the night manager, so we just left, didn't sleep or touch the beds or touch anything else for that matter, except the toilet. If Best Western were to make a surprise visit to this hotel, they would immediately remove the Best Western Flag, it is that bad and is a massive liability to your brand.
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