Gastnutzer
31. Januar 2023
The hotel is run down and doesn’t look to be maintained at all. Rooms look like they are decades old with skirting and fixtures quite literally falling apart, paint chipped off, I repaired damage etc… The older woman on staff was friendly and polite but the young woman was quite frankly useless. My company had shipped a package to arrive at the hotel, the young woman told me packages to guests are not possible. The next day the older woman gave me the package. On other occasions my colleagues and I arrived at the hotel late at night while the young girl was working. She was very ignorant, didn’t say hello and was sitting behind the desk with another woman (who I’m gathering is a friend, not a colleague). The place quite often stinks of cigarettes (both the lobby and rooms) and this woman spent most of her time out front smoking with her friend. One night in particular we came back late with our own pizzas and ate therm in the lobby. She looked annoyed, ignored us and went outside smoking. A guest arrived to speak to reception and was stood there for around 10 minutes being totally ignored. She walked off our back and I asked her friend (who I presumed was a colleague as she was sitting behind reception) for a drink from the bar. She told me she could get me a drink. I left and went to my room. On the first night the room I slept in was very noisy with lots of traffic from the main road. My window would not close fully which only added to the noise. The next day I asked to switch rooms. Breakfast is disgusting. Bad tea, hardly any milk and a toaster from the 90s where all the text has worn off the controls so I couldn’t figure out how to cook my roast correctly. Very small selection and virtually nothing for veggies other than some old fruit and a couple of baked goods. Parking is a nightmare. There’s an underground car park that we were told was fully booked so we had to drive around the streets every night looking for a space, driving round the one way system. This was not cool, one particular night when finishing work at midnight we drove around the streets for about 20 minutes looking for parking before parking about 5 minutes away next to a car that had been broken into.
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