Gastnutzer
17. Juni 2024
The Chateau de Riell was a wonderful experience on our trip to the Pyrenees. Our room was lovely, calming and charming (“Bambou”), the housekeeping staff attentive in a good way, and the views from the room were spectacular. The breakfasts were incredible and I’m picky! Don’t skip the croissant! It’s vacation! (Several kinds of yogurt— sheep’s milk, cow and goat, for instance, incredible baked pastries, fresh fruits, eggs to order, I can’t possibly do it justice but you get the idea). But what really distinguished this hotel from any other we’ve stayed in was the exceptional staff. The manager in particular went out of his way to help us; in fact all of the staff really went above and beyond. (My coffee spill in the morning on my white jacket was addressed by someone saying “We’ll take care of it, you’ll have it back tomorrow”— and they did). We felt that every need was met cheerfully and immediately. The grounds are lovely. After each day of hiking, it was wonderful to return to. We did sign up for the thermal baths in the related hotel— I’d highly recommend that as well, especially on your last day.
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