Gastnutzer
31. Januar 2023
Summer Hill Inn & SuitesWorst hotel Service I ever stayed. Hotel Check in Time is 3.00 p.m. I pre-paid for 3 days and arrived at 9.00 p.m., I think the Front desk lady has issues doesn't look normal took more than 30 minutes and later asked me to wait so she will get the room ready took another 1 hour. There are roaches in the room. No Soap, No Bath Towel. I kept reminding them many times and 3rd day I waited in the lobby until I get the bath towel, atlast the lady brought a wet bath towel used by someone else. No House Keeping for 3 days I stayed, but daily I see a guy with House Keeping card, absolutely no idea what that guy was doing, instead of a paying a guy just stand with the House Keeping cart, they can put a photo frame, All their customers reviews are poor but proudly they display that they have 221 review in 2020, the should be ashamed. Good size room and bath room, but worst service and maintenance I ever experienced
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