Gastnutzer
20. Februar 2022
We have stayed in various condo units in Miramar Beach since 1991 and have experienced few problems. Until we rented Unit 201 for ten weeks Dec. 25, 2021 thru Mar. 5, 2022. Maintenance problems upon arrival included broken dining room chair hidden in closet (we repaired with our tools), commodes need float repair (we adjusted and made proper repair), three lamps with no lightbulbs (Southern Resorts person brought 3 lightbulbs), unable to lock sliding glass door (Southern Resorts person brought stick to block door), sand covered floor with no broom in unit and vacuum was filled with sand and dirt (Southern Resort person brought broom and we cleaned the unit floor), silverware and glassware had to be hand washed by us, skillets had food caked on them and unable to use (we purchased skillets for our use during winter), bedroom television was not connected, numerous remotes were in unit with no instructions, towel holders in master bath either broken or hanging on, fitted sheet on master bed was grossly pilled (we purchased new fitted sheets and will take home with us), living room area rug so nasty we rolled it up and put it under bed (we purchased 6 throw rugs for our comfort and will take them home), tile grout in entire unit was filled with dirt and mold (it needs to be professionally cleaned because our shoes and socks picked up filth throughout our stay), shower stall filled with black mild (stall was so gross we purchased supplies and cleaned it)!!! When we called the Southern Resorts number to report problems we reached a person at an answering service in the Caribbean Islands. One should never rent a unit with a number in the 200 series because the floor stays the same temperature as the outside, therefore we always had to wear socks and shoes and the furnace ran continuously. It is very obvious that neither Southern Resorts or the owner takes any pride in the unit; it needs some serious updates, cleaning and attention. The property at Beach Resort is well maintained by Newman-Dailey, property management company. The pool area is exceptionally nice. We are confident there are nice units in the complex, but condo 201 is not one of them. Be advised that the beach access is quite a walk from the condos. We will never rent another unit through Southern Resorts or VRBO . This is the first time we have ever experienced problems like listed above and posted a negative review.
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