Fairfield Inn & Suites Milledgeville

Lovely breakfast choices

The worst place ever! Walked in ... 1st room smelled like vape. 2nd room.. was next to parking lot. 3rd room offered was in the back and didn't seem safe but I was tired of moving from room to room. Next... my television did not work. Front desk had to come reset it. Wash cloth looked old and ratty and was definitely NOT white! Breakfast was okay. Bagel with peanut butter was edible but then I asked for hot water for grits. The lady told me the container didn't hold hot water long so she directed me to a place they fix the food and I was to get my hot water from there! Then my bill was messed up. The lady informed me she couldn't change it because the manager had to do that and wouldn't be in until 10 am. He did email me the corrected bill but that is ridiculous that he is the only one who has authority to do this! I have to come back in October and I definitely won't be staying at this location!!!

Upon entering the room it had a strong mildew smell, I had hoped that when I ran the air it would get better but it did not. Sheets and bed seemed clean and fresh, but carpet seemed not very clean. The floor of the shower tub was dirty and when I turned on the water for the shower the entire faucet fell off in my hand. While it isn’t a big deal, there wasn’t a dryer in the room. Overall, I just felt like I was in an unclean room and wasn’t very comfortable staying there. When I checked out I did let them know the issues and they planned to tell the manager. I typically don’t leave bad reviews, however I travel a lot for work and won’t stay here again.

This hotel has a beautiful entrance to the property, clean & nice lobby area with a relaxing back patio area to enjoy. The staff is exceptionally polite and courteous but unfortunately the rooms are in need of repair and not what you would expect from a Marriott brand hotel. During our 2 nights stay we had some issues. Upon check in (which was easy and fast) and entering our room we noticed a few things right away. The bathroom was not very clean (hair from previous guest all over the place), furniture doors do not close, shower faucet loose, toilet flushed so loud it sounded like a jet, toilet paper holder about to fall off, sink would not drain, etc. We cleaned the bathroom and not having the energy that evening to deal with sink, we just brushed our teeth in the tub and called it a night. The next morning, we brought our issues to the front desk receptionist. They assured us that she would have maintenance look at the sink as well provide maid service to the room. Upon our return at around 2:00 that day, we came back to a room that had not been cleaned nor a working sink. We went back down to the receptionist and she informed us the sink had not been fixed as they did not have a maintenance person on duty. She was very polite and offered to switch rooms which we did. Upon entering the 2nd room of this stay, we did notice that the shower seemed to be updated and the sink did in fact work which was nice but this bathroom was also dirty with previous guest hair. It was literally on the ceiling! Wallpaper was/is coming off the wall - again, just a dated room. Overall, this hotel needs to upgrade its rooms (especially the bathrooms) and do a better job cleaning those bathrooms. The staff is great, the grounds are beautiful and the location is near everything but also far enough back to avoid traffic noise. Would recommend but just be prepared to do some of your own house cleaning and deal with some minor issues when dealing with an older hotel.

Well great guy at the front. All seemed well till. Noticed that the previous guest in this room obviously clipped their toe nails. You can figure it out. Too tired to switch rooms just wearing shoes in the room. Besides that most seems clean but you wonder at this point what might have been missed